RepairKeeper review
A web-based repair shop system for tracking jobs, devices, sales and parts.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
RepairKeeper brings repair-job and work-order tracking, customer and device records, sales workflows, and parts management into a system for computer-repair businesses. Its focus is practical shop administration rather than a broad suite: shops needing a place to record devices, follow repair work, manage stock, and communicate status updates are the clearest fit. The product is delivered through the web, with browser-based mobile access, and is positioned for small and mid-market businesses.
The core workflow spans more than job records alone. Work-order management can be paired with customer and device information, point-of-sale workflows, and inventory tracking, giving a shop a connected way to handle service and associated sales or stock processes. Customer status communication is also among its stated features. This combination may suit teams that want these operational basics in one system; businesses evaluating a wider set of capabilities should compare the specific workflows they need, since the published feature and integration picture is limited.
RepairKeeper uses a contact-sales pricing model, so prospective buyers need to speak with the vendor to understand commercial terms. That makes it harder to assess cost before a sales conversation. The available product information also offers little detail on integrations, support commitments, or security posture, which may matter to shops with specific requirements in those areas. Choose RepairKeeper if core repair records, work orders, point of sale, and stock handling are the priority; consider alternatives if you need transparent plan pricing or detailed documentation to evaluate a broader system.
RepairKeeper pros and cons
- Where it wins
- Tracks repair jobs and work orders alongside customer and device records
- Includes sales or point-of-sale workflows
- Supports parts and stock management plus customer status communication
- Where it doesn't
- Pricing requires contacting sales
- Published feature and integration information is sparse
- May not suit shops seeking a broad, well-documented feature set
RepairKeeper fact sheet, pricing and score →
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