Remote Desktop review
A broad-platform remote-access tool with generous device limits on paid plans.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Remote Desktop is software for connecting to and managing computers over the internet. It supports unattended access to configured devices and attended sessions when another user invites a connection. The product serves individuals, teams, and larger organizations, with access available through web browsers and apps for Windows, macOS, Linux, iOS, and Android. Its feature set includes file transfer, remote printing, remote reboot, multi-monitor viewing, chat, whiteboarding, and TLS 1.2/AES-256 encryption.
Pricing ranges from a free personal plan to paid tiers for larger device fleets. The Free Plan includes 1 licensed user, 1 concurrent connection, 3 unattended devices, and access from iOS, Android, or the web. Remote Access costs $9.95 per month or $99.5 per year for 1 licensed user, 3 concurrent connections, and 100 unattended devices, adding file transfer and session recording. Premium costs $29.95 per month or $299.5 per year and raises capacity to 20 licensed users, 6 concurrent connections, and 500 unattended devices, with user and computer groups plus roles and access permissions. Corporate costs $59.95 per month or $599.5 per year and adds 100 licensed users, 10 concurrent connections, 1000 unattended devices, and remote deployment.
The strongest fit is for buyers managing many unattended computers across mixed operating systems, especially when browser and mobile access matter. Remote reboot, multi-monitor viewing, session recording, and file transfer cover common support and administration tasks without requiring every connection to be attended. The free tier suits personal, non-commercial access, but its 3-device allowance and single concurrent connection limit its scope. Buyers needing larger teams, permission controls, or deployment tools should consider Premium or Corporate; smaller users who only need occasional personal access may find the paid capacity unnecessary.
Remote Desktop pros and cons
- Where it wins
- Up to 1000 unattended devices on the Corporate Plan
- Access through web, desktop, and mobile apps
- Includes file transfer and session recording on paid plans
- Where it doesn't
- Free Plan is limited to personal, non-commercial use
- Licensed users and concurrent connections vary by plan
- Advanced permissions and deployment start on higher tiers
Remote Desktop fact sheet, pricing and score →
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