RefAssured review
A staffing-focused reference platform combining outreach, fraud controls, reporting, and ATS write-back.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
RefAssured is a cloud-based reference-checking and performance-intelligence platform designed for staffing agencies. It automates reference collection through SMS and email, sends reminders, tracks deliverability, and uses customizable role-specific questionnaires. Completed responses can be organized into structured scores, written feedback, and client-ready reports. The platform also extends beyond pre-hire checks with post-hire performance evaluations and reference-based candidate and client lead generation.
Its strongest fit is for agencies that need reference workflows connected to recruiting operations. RefAssured supports write-back to ATS platforms and integrates with Bullhorn, Salesforce, JobDiva, symplr, and RefAssured Connect. A REST API and real-time webhooks provide additional integration options, while the web app, Chrome extension, and API support different working environments. These capabilities make it more suitable for agencies managing repeatable, multi-step processes than for teams seeking only a basic questionnaire tool.
Fraud control is another defining area. Candidate and reference-giver fraud detection is paired with identity verification through ID.me, giving agencies additional checks around the people and responses involved. Pricing is quote-based and tied to forecasted annual placement volume; the published pricing approach states there are no per-seat or per-reference fees. Agencies should choose RefAssured when they need mixed-channel outreach, structured evaluation, reporting, ATS connectivity, and identity controls in one system. Teams with simpler hiring workflows or a preference for transparent self-serve pricing may prefer a narrower alternative.
RefAssured pros and cons
- Where it wins
- Automates SMS and email outreach, reminders, and deliverability tracking
- Combines scoring, reports, fraud detection, and ID.me verification
- Supports ATS write-back, REST API, webhooks, and multiple integrations
- Where it doesn't
- Quote-based pricing requires a sales conversation
- Its staffing-agency focus may not suit general-purpose hiring teams
- The broad feature set may exceed teams needing simple reference checks
RefAssured fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update