Reach review
A focused event capture tool for enriched, scored leads without verified CRM sync.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Reach is a trade show lead-capture platform for exhibitors and sales teams. Its web and iOS experience scans badges or business cards with AI OCR, extracts contact details, enriches contact and company records, scores leads, and classifies them as Hot, Warm, or Cold. It also supports custom lead qualifiers, voice-note transcription, intent analysis, shared team dashboards, event analytics, end-of-show reports, and CSV exports. It is aimed at teams that want richer event lead records without relying on per-user pricing, since each plan supports unlimited team members.
The product’s main strength is the breadth of its event workflow. Scanning, enrichment, scoring, qualifiers, and voice-note processing address different points between booth conversation and post-event follow-up. Team dashboards allow shared access to leads, while analytics and end-of-show reports give teams a way to review event performance. The Starter Pack and Growth Pack include the core AI OCR, enrichment, scoring, transcription, and voice-note capabilities. Scale Pack adds priority support, while Enterprise Pack adds a dedicated account manager and custom integrations.
Reach is a better fit for teams that value AI-assisted qualification and structured exports after events. Its documented export format is CSV, so teams should plan their CRM or marketing-platform import process around that workflow. The product lists Salesforce, HubSpot, Pipedrive, Zoho, Copper, Mailchimp, Brevo, and Klaviyo among its integrations, while the current documented export support is CSV. There is no free plan, and higher-touch support or custom integration work is reserved for the upper plans. Choose Reach for event teams prioritizing enrichment and lead triage; choose another option if direct CRM synchronization is essential to the workflow.
Reach pros and cons
- Where it wins
- AI OCR captures badge and business-card details
- Enrichment, scoring, qualifiers, and transcription in one workflow
- Unlimited team members, dashboards, analytics, and CSV export
- Where it doesn't
- There is no free plan
- CRM workflows rely on documented CSV export
- Priority support and custom integrations require higher tiers
Reach fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update