Progress Agentic RAG review
A feature-rich enterprise RAG platform with evaluation tools, citations, and a $700 monthly starting price.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Progress Agentic RAG is a retrieval-augmented generation platform for organizations building enterprise search, AI assistants, customer-support automation, document Q&A, and applications over private data. It is aimed at startups, small teams, mid-size organizations, and large enterprises, with web and API access. Content is organized in knowledge boxes, then retrieved for source-grounded answers with citations and paragraph-level grounding.
The published plans show a paid structure beginning with Starter at $700 per month. Starter includes RAG and Q&A, community support, one knowledge box, and up to 10,000 included tokens per month. Pro costs $1,925 per month and adds AI classification, generative search, AI Search Assistant, document summarization, and Community support with Zendesk. Enterprise adds unlimited scalability, on-premises options, custom workflows, Prompt Lab and RAG Lab, plus a private Slack channel and Zendesk support. A 14-day trial is available, but there is no free plan.
Its strongest differentiator is the combination of retrieval control and evaluation. Progress Agentic RAG supports hybrid semantic and keyword search, configurable retrieval strategies, metadata filtering, multiple large-language-model options, and evaluation metrics for answer relevance, context relevance, and groundedness. APIs, SDKs, a CLI, and a Sync Agent support application integration, while data anonymization addresses sensitive information. Organizations that need citations, multimodal ingestion, configurable retrieval, and measured RAG quality should consider it. Teams seeking a free or lower-cost starting point, or only basic document Q&A, should choose a simpler alternative.
Progress Agentic RAG pros and cons
- Where it wins
- Ingests documents and multimedia across 30+ file formats
- Combines semantic and keyword search with source citations
- Includes RAG metrics for relevance, groundedness, and context quality
- Where it doesn't
- Starts at $700 per month with no free plan
- Starter includes one knowledge box and 10,000 tokens monthly
- Advanced capabilities are reserved for higher-priced plans
Progress Agentic RAG fact sheet, pricing and score →
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