Pipefy review
A strong fit for structured, Kanban-based workflows with forms, automation, and SLAs.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Pipefy is a no-code process management and workflow automation platform for business teams. Organizations can design processes as customizable pipes, collect requests through custom or public shareable forms, manage work through Kanban-style phases and cards, and automate actions. Its stated use cases include finance, procurement, human resources, customer service, and marketing. The platform also includes SLA tracking, alerts, notifications, dashboards, process data export, and AI-assisted workflow creation and task automation.
The plan structure makes Pipefy accessible to smaller teams while providing a path to broader process management. Starter is free and includes up to 5 processes, up to 10 users, basic automations, process templates, and a request tracker. Business adds unlimited processes, unlimited users with per-user billing, Pipefy API access, role-based access, conditional logic, and private processes. Enterprise adds multiple automations, integrations, two-factor authentication, Single Sign-On, a custom email domain, and higher database and storage limits. Business and Enterprise use Contact Sales pricing, so the published plan structure is clearer than the final cost.
Pipefy fits teams that need structured intake, visible process stages, and connections to existing business tools. Listed integrations include Slack, Microsoft Teams, Google Sheets, Gmail, Salesforce, Microsoft Power BI, NetSuite, Zapier, Google Calendar, GitHub, GitLab, Bitbucket, and HTTP/Webhooks. The web and API platform coverage supports both browser-based process work and programmatic connections. Starter is suited to smaller, simpler workflows; teams needing broader process capacity, private processes, conditional logic, or advanced identity controls should consider the higher tiers. It is less suitable for buyers seeking a narrowly focused task list without process design, forms, or operational reporting.
Pipefy pros and cons
- Where it wins
- Kanban-style phases and cards organize process work clearly
- Conditional logic, rules, SLAs, alerts, and dashboards support control
- Forms, integrations, webhooks, and AI-assisted workflow creation
- Where it doesn't
- Starter supports up to 5 processes and 10 users
- Business uses per-user billing and requires contacting sales
- Single Sign-On and two-factor authentication are Enterprise features
Pipefy fact sheet, pricing and score →
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