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PingFederate

#16 of 25 in Self-Service Password Reset Software

PingFederate: A federation and authentication server with configurable self-service recovery. Ranked #16 of 25 in Self-Service Password Reset Software by our editors (7.1/10); pricing: Pricing on request; best for pingFederate customers needing policy-based recovery.

7.1/10Editor score
PingFederate7.1 Visit Ping Identity

At a glance

  • Editor score
    7.1 / 10
  • Pricing
    Pricing on request
  • Best for
    PingFederate customers needing policy-based recovery
  • Directory writeback
    Yes
  • Facts checked
    24 Sep 2026
  • Where it wins

    • Supports password reset, account unlock, and username recovery
    • Offers recovery through email, text message, PingID, or an authentication policy
    • Connects to listed LDAP directories and supports custom non-LDAP validators
  • Where it doesn't

    • Recovery depends on configuring adapters, policies, or credential validators
    • Pricing is contact-sales
    • Its broader federation focus may not suit teams seeking a dedicated reset product

Our verdict on PingFederate

PingFederate is an enterprise federation server for authenticating employee, partner, and customer identities and providing standards-based single sign-on. Its self-service recovery capabilities make it relevant to organizations that already use PingFederate to connect identity services with applications and existing IAM systems. Recovery covers password resets, account unlocks, and username recovery, with web HTML Form Adapter and API-embedded identity services as the stated platforms.

Recovery is configurable rather than limited to a single reset flow. Organizations can use an authentication policy, an email one-time link or one-time password, a text-message one-time password, or PingID. Authentication policies can include optional MFA. The listed directory connections include PingDirectory, Microsoft Active Directory, Oracle Unified Directory, and Oracle Directory Server; custom password credential validators can support non-LDAP data sources. That range suits environments with existing identity infrastructure, while the adapter and validator framework means recovery is part of a broader integration effort, not a standalone reset tool.

The product also provides federated single sign-on using SAML, OAuth, OpenID Connect, and WS-Federation, so its fit depends on needing federation alongside recovery. Pricing is contact-sales, and the stated support channels are documentation and community. Organizations seeking recovery within a broader federation and authentication system should consider PingFederate; teams primarily looking for a dedicated password-reset product may prefer a narrower alternative. Its recovery features are substantial, but they sit within an enterprise federation server rather than defining the product on their own.

Your product? Our editors can test PingFederate in depth and publish a review, labelled as paid · from $149/mo →

PingFederate pricing

Plans Pricing on request No free plan — trial or paid only. Prices checked 24 Sep 2026.
See plans on pingidentity.com

PingFederate fact sheet

Free planNot verified
Paid fromNot verified
Verification methodsAuthentication policy; email one-time link; email one-time password; text-message one-time password; PingID
Directory supportPingDirectory; Microsoft Active Directory; Oracle Unified Directory; Oracle Directory Server; custom non-LDAP data sources via custom password credential validators
Reset channelsEmail link; email OTP; text-message OTP; PingID; configured authentication policy
Directory writebackYes
MFA reset supportNot verified
User platformsWeb HTML Form Adapter; API-embedded identity services
DeploymentCloud
PlatformsWeb
SupportDocs, Community
Built forEnterprise (editorial estimate)
Integrations5 integrations: PingDirectory, Microsoft Active Directory, Oracle Unified Directory, Oracle Directory Server, PingID
PricingPricing on request
Websitepingidentity.com
Facts checked24 Sep 2026

PingFederate integrations

PingFederate lists 5 integrations on its own site.

  • PingDirectory
  • Microsoft Active Directory
  • Oracle Unified Directory
  • Oracle Directory Server
  • PingID

Alternatives to PingFederate

See all PingFederate alternatives →

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Featured on iTechGuides

Featured on iTechGuides — PingFederate 7.1/10

PingFederate is listed in our Self-Service Password Reset Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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