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OpenText Server Backup – Public Cloud review

#14 of 48 in Cloud Backup Services

A focused choice for public-cloud Windows server backup, recovery, and AWS disaster recovery.

7.9/10Editor score
OpenText Server Backup – Public Cloud7.9 Visit OpenText

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

OpenText Server Backup – Public Cloud is a cloud-native backup service for Windows servers, aimed at small and mid-sized businesses and managed service providers. It combines server protection, recovery, and cybersecurity management in a multi-tenant console. The service supports forever-incremental backups, file-to-server recovery, bare-metal recovery, immutable backup files, retention policies, regional data residency options, and role-based management. Its fit is strongest for organizations protecting Windows server workloads while keeping storage in a public cloud or with OpenText.

Pricing is quote-based. The published billing models distinguish between customer-owned public-cloud storage and OpenText-hosted storage: BYOC is billed by machine per month, while OpenText-hosted storage is billed by protected data and retention period. Storage flexibility is a notable part of the offering, with support for AWS public-cloud storage, OpenText Secure Cloud, and customer-controlled public-cloud environments. This makes the service relevant to teams that want to choose between managing their own cloud storage and using a hosted option, although buyers should expect a sales-led purchasing process rather than a self-serve plan comparison.

Recovery depth is the clearest differentiator. Administrators can restore individual files, complete servers, or bare-metal systems, while immutable backup files support recovery planning against ransomware scenarios. Disaster recovery to AWS EC2 extends the service beyond backup into public-cloud continuity planning. AES-256 encryption with customer-controlled keys and regional storage options also address organizations with data-control requirements. Buyers with Windows server estates, AWS recovery needs, or managed multi-tenant operations should find the feature set well aligned. Organizations seeking broad endpoint coverage, published subscription tiers, or disaster recovery across several public-cloud platforms should consider a more broadly scoped alternative.

OpenText Server Backup – Public Cloud pros and cons

  • Where it wins
    • Granular, full-server, and bare-metal recovery options
    • Immutable backups with AES-256 and customer-controlled keys
    • Supports BYOC, hosted storage, and AWS EC2 disaster recovery
  • Where it doesn't
    • Primarily focused on Windows server backup
    • Quote-based pricing requires contact with sales
    • Disaster recovery is centered on AWS EC2

OpenText Server Backup – Public Cloud fact sheet, pricing and score →

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