OnSight RVX review
A visual support workspace for documenting remote inspections and service calls.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
OnSight RVX is browser-based remote visual assistance software from Hostcomm LLC for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert can invite a customer through a text link to a live camera session without requiring an app or customer account. The platform combines live video with annotation, image capture, OCR, AR distance measurement, geolocation, recording, guided self-surveys, and automatic PDF reports, making it suited to work where visual evidence matters.
Pricing is organized into three monthly plans. Starter costs $29 per month and includes all core features and standard support. Business costs $59 per month and adds unlimited session minutes, priority support, and detailed reporting. Enterprise costs $90 per month and includes everything in Business, plus an account manager, custom branding, API, and SSO. A 30-day trial is available. For ecosystem fit, OnSight RVX supports web and API access, with integrations for Simpro, Talkdesk, Persona AI, REST API, and webhooks.
Its strongest distinction is the depth of its visual documentation workflow. Teams can point, draw, circle, and add text during a session, capture high-resolution images, extract text from meters and serial numbers, measure distances with AR, record sessions, and produce PDF reports. That combination can reduce the gap between a remote conversation and a service record. Teams seeking visual inspection, guided troubleshooting, or documented evidence should find the feature set aligned with those needs. Buyers primarily looking for a general-purpose video meeting product may prefer a narrower or differently focused tool.
OnSight RVX pros and cons
- Where it wins
- Live annotation, image capture, OCR, and AR measurement
- Automatic PDF reports with recording and geolocation tools
- REST API, webhooks, Simpro, Talkdesk, and Persona AI integrations
- Where it doesn't
- No free plan; paid access starts at $29 per month
- Unlimited session minutes begin with the Business plan
- API, SSO, custom branding, and an account manager require Enterprise
OnSight RVX fact sheet, pricing and score →
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