OnShift review
A senior-care scheduling suite with self-service staffing, mobile access, and broad integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
OnShift is cloud workforce-management software from ShiftKey, LLC, designed for long-term, post-acute, and senior-living organizations. Schedule X handles recurring and ad-hoc schedules through templates, shift requirements, coverage levels, open-shift posting, and worker messaging. Employees can view schedules, request open shifts, swap shifts, record availability preferences, and manage scheduling activity in the OnShift X mobile app. The broader platform also supports reporting, compliance monitoring, recruiting, engagement, and payroll-related workflows.
Pricing is handled through a sales contact, and there is no free plan. That model suits organizations evaluating a broader workforce system rather than teams seeking immediate self-service signup. Integration coverage is a central strength: OnShift lists connections for HRIS, payroll, time-and-attendance, and clinical systems, including UKG, Paychex, Paycom, Ceridian Dayforce, Workday, ADP, Paylocity, PointClickCare, MatrixCare, and others. These connections can help align schedules with existing employee, payroll, and care-operations systems.
The scheduling feature set is notably deep for care staffing. Managers can define position, time, and coverage requirements; publish open shifts to eligible workers; monitor overtime; and record call-offs that create new staffing needs. Employees receive mobile schedule access and in-app communications across iOS and Android, while reporting includes PBJ monitoring. OnShift is a strong fit for mid-market and enterprise care providers that need structured staffing rules and connected workforce data. Organizations outside senior care, or those seeking a free plan and self-serve purchasing, should consider a different type of scheduling product.
Questions about OnShift
What does OnShift run on? Web, iOS and Android. It runs in the cloud and as a mobile app.
What does OnShift integrate with? 70+ integrations, including UKG, Paychex, Paycom, Ceridian Dayforce and AOD.
Who is OnShift built for? Mid-market companies and enterprises (our editorial estimate).
OnShift pros and cons
- Where it wins
- Self-scheduling, open shifts, swaps, availability preferences, and call-off recording
- Coverage rules, overtime warnings, reporting, and PBJ compliance monitoring
- Web, iOS, and Android access with extensive HR, payroll, and clinical integrations
- Where it doesn't
- Pricing requires contacting sales rather than self-serve checkout
- No free plan is offered
- Its senior-care focus may not fit organizations outside long-term and post-acute care
OnShift fact sheet, pricing and score →
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