New Relic Synthetics review
A flexible synthetic monitoring option for teams already using New Relic.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
New Relic Synthetics monitors websites, APIs, applications, and critical workflows from public or private locations. It covers ping and availability checks, scripted browser monitoring with Selenium-powered Chrome or Firefox, no-code step monitors, scripted API checks, certificate and broken-link checks, and multi-step transaction monitoring. Teams can schedule checks, receive alerts, test login flows, and emulate browsers and devices. It suits small teams through enterprise organizations, particularly those already working within the New Relic platform.
Pricing starts with a Free plan at $0 per month, including one full platform user, 500 synthetic checks per month, and no credit card requirement. Standard costs $10 per user per month and adds small-team positioning, ticketed support availability, and SAML single sign-on. Pro is listed at $349 per user per year with annual billing or $418.80 per user per month with monthly billing; both options include unlimited full platform users and Data Plus eligibility, with commitment options on annual billing and pay-as-you-go on monthly billing. Enterprise is aimed at advanced security and support needs, while the Synthetic checks add-on costs $0.005 per check each month beyond included usage.
The main strength is breadth across monitoring types and user journeys. Browser, API, transaction, certificate, broken-link, and private-location checks allow teams to monitor both public experiences and internal services behind firewalls. Browser and device emulation adds coverage for different access conditions, while New Relic platform integrations connect synthetic failures with broader observability data. Choose New Relic Synthetics when these capabilities and the New Relic ecosystem match your operating model. Teams wanting more than one full platform user on the free tier, or teams without a need for New Relic platform integrations, should assess whether its edition-based pricing and ecosystem focus fit their requirements.
New Relic Synthetics pros and cons
- Where it wins
- Free plan includes 500 synthetic checks per month
- Supports browser, API, transaction, certificate, and journey checks
- Private locations and device emulation cover internal and varied user flows
- Where it doesn't
- Free plan includes one full platform user
- Additional usage is billed at $0.005 per synthetic check
- Platform fit centers on New Relic platform integrations
New Relic Synthetics fact sheet, pricing and score →
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