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New Relic Errors Inbox review

Freemium#16 of 25 in Error Tracking

A New Relic feature for grouping and prioritizing application errors for investigation.

7.1/10Editor score
New Relic Errors Inbox7.1 Visit New Relic

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

New Relic Errors Inbox brings application errors together so development and operations teams can review, prioritize, and investigate them. Its focus is basic error triage within New Relic’s observability platform, rather than a separate error-tracking product. Teams already working in New Relic may find the inbox relevant when they need a place to organize application errors and follow up on their details; organizations seeking error management on its own should weigh that platform connection carefully.

The feature’s core workflow is collecting and grouping errors, then prioritizing them for investigation. That keeps its value centered on helping teams identify issues and direct attention to them, rather than on a broader set of error-management capabilities. Errors Inbox sits alongside New Relic’s application performance monitoring and related observability capabilities, so it may fit teams that want error review within that wider platform. Buyers looking for a dedicated standalone tool may prefer to assess alternatives with a more independent product scope.

New Relic offers Errors Inbox on a freemium basis with a free plan, and the feature is cloud-deployed, with web and API platforms. It is presented as a New Relic platform feature rather than as a separate product; availability and limits may depend on the selected New Relic plan. The offering is listed for small, mid-market, and enterprise organizations, but those labels do not change its focused triage role. Choose it if you are a New Relic user who needs to collect, group, prioritize, and investigate application errors in the platform. Consider another option if you need a standalone service or a different deployment model.

New Relic Errors Inbox pros and cons

  • Where it wins
    • Collects application errors in one inbox for review
    • Groups errors to help teams identify issues
    • Prioritizes errors and supports investigation of their details
  • Where it doesn't
    • Presented as a New Relic platform feature, not a standalone product
    • Availability and limits may depend on the selected New Relic plan
    • Cloud deployment only

New Relic Errors Inbox fact sheet, pricing and score →

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