NCR Counterpoint
NCR Counterpoint: A mature retail system combining mobile POS, inventory, ecommerce and loyalty tools. Ranked #4 of 29 in Retail POS Software by our editors (9.1/10); pricing: Pricing on request; best for retailers wanting mature mobile POS capabilities.
At a glance
- Editor score9.1 / 10
- PricingPricing on request
- Best forRetailers wanting mature mobile POS capabilities
- Inventory managementYes
- Founded1884 · Atlanta, Georgia, USA
- Facts checked21 Sep 2026
Where it wins
- Covers POS, inventory, purchasing, transfers, counts and reporting
- Supports mobile POS, ecommerce, payments and multiple stocking locations
- Includes loyalty, gift cards, barcode workflows and customer records
Where it doesn't
- Pricing requires a sales or assigned-partner conversation
- The listed platform is iOS
- Overview and documentation materials are older
Our verdict on NCR Counterpoint
NCR Counterpoint is a retail management and point-of-sale system designed for specialty retailers. It brings checkout, returns, orders, gift cards, inventory, purchasing, customer loyalty, ecommerce, payments and reporting into one retail operation. Its capabilities also cover merchandise variations, multiple stocking locations, barcode creation and scanning, label printing, transfers and physical counts. Retailers looking for mobile POS alongside core store management will find the product’s scope particularly relevant.
NCR Counterpoint uses a contact-sales pricing model. Retailers need to speak with NCR Voyix or an assigned partner to discuss the software and applicable commercial terms. The published product details do not present separate plan names or self-serve tiers, so the buying process centers on a sales conversation rather than selecting from publicly described packages. This approach can suit specialty retailers that want to discuss their operational requirements directly, while businesses seeking transparent online pricing may prefer another option.
The ecosystem includes NCR Retail Online, NCR Customer Connect, NCR Secure Pay and Counterpoint Gateway, alongside integrated ecommerce, payment processing and retail hardware support. That gives Counterpoint a broad operational footprint beyond checkout, with customer engagement, online retail and payment connections included in the product family. The listed platform is iOS, and NCR’s current support site continues to list Counterpoint support, while overview and documentation materials are older. Retailers prioritizing mobile POS, inventory control and connected retail functions should consider Counterpoint; those needing a wider listed platform range or a lighter, self-directed buying process should look elsewhere.
Your product? Our editors can test NCR Counterpoint in depth and publish a review, labelled as paid · from $149/mo →
NCR Counterpoint pricing
NCR Counterpoint fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Inventory management | Yes |
| Barcode scanning | Yes |
| Multi-location support | Yes |
| E-commerce sync | Yes |
| Hardware support | Both |
| Customer loyalty | Yes |
| Staff management | Not verified |
| Deployment | Desktop, Mobile |
| Platforms | iOS |
| Support | Phone, Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: NCR Retail Online, NCR Customer Connect, NCR Secure Pay, Counterpoint Gateway See all → |
| Pricing | Pricing on request |
| Website | ncrvoyix.com |
| Facts checked | 21 Sep 2026 |
NCR Counterpoint integrations
NCR Counterpoint lists 4 integrations on its own site.
- NCR Retail Online
- NCR Customer Connect
- NCR Secure Pay
- Counterpoint Gateway
See all NCR Counterpoint integrations →
Alternatives to NCR Counterpoint
- Oracle Retail Xstore Point-of-ServiceA broad enterprise POS suite for complex retail operations and omnichannel selling.9.3
- Lightspeed RetailA broad retail POS suite for established stores that need inventory and multi-location controls.9.2
- Cegid RetailA broad retail platform for chains that need connected stores, inventory, and channels.9.2
See all NCR Counterpoint alternatives →
NCR Counterpoint vs the competition
- NCR Counterpoint vs Oracle Retail Xstore Point-of-Service
- NCR Counterpoint vs Lightspeed Retail
- NCR Counterpoint vs Cegid Retail
- NCR Counterpoint vs Shopify
- NCR Counterpoint vs NCR Voyix POS
- NCR Counterpoint vs LS Retail
Compare NCR Counterpoint with any tool side by side →
Also Ranked In
NCR Counterpoint is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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