Narvar Track
Narvar Track: A strong fit for branded tracking and proactive delivery communications. Ranked #9 of 28 in Order Tracking Software by our editors (8.2/10); pricing: Pricing on request; best for enterprise branded tracking communications.
At a glance
- Editor score8.2 / 10
- PricingPricing on request
- Best forEnterprise branded tracking communications
- Branded tracking pageYes
- Founded2012 · San Mateo, California, United States
- Facts checked21 Sep 2026
Where it wins
- Branded pages with status-based layouts, recommendations, and marketing assets
- Real-time updates, delivery estimates, plus email and SMS notifications
- Integrations include BigCommerce, Klaviyo, Magento, Salesforce, and Zendesk
Where it doesn't
- Pricing is handled through contact with sales
- Platform coverage is limited to the web
- No verified API is included in the stated coverage
Our verdict on Narvar Track
Narvar Track is a cloud-based order-tracking solution for brands and retailers that want to control the post-purchase shipment experience. Its core offering combines branded tracking pages, real-time shipment-status updates, estimated delivery dates, and proactive email and SMS notifications. Retailers can tailor pages by shipment status, device type, locale, and brand, while customers can access tracking through embedded website elements. Delivery exception monitoring also supports customer service and delivery operations.
The product fits organizations that need tracking communications to align with their brand and customer journey. Its ecosystem includes BigCommerce, Klaviyo, Magento, Salesforce, SAP Commerce Cloud, and Zendesk, giving retailers connections across commerce, marketing, customer service, and enterprise commerce systems. The web-only platform coverage is narrower than a product spanning multiple native platforms, so teams should assess how the tracking experience will fit their existing channels and workflows. Its strongest focus is the branded tracking layer rather than broad order-management functionality.
Pricing is handled through contact with sales rather than a published self-serve tier structure. That approach may suit larger retailers evaluating a tailored deployment, but it gives buyers less immediate visibility into plan-level costs and limits. Narvar Track is a good choice for enterprise brands prioritizing branded shipment pages, delivery estimates, email and SMS updates, localized layouts, product recommendations, and exception monitoring. Teams seeking transparent package pricing, broader platform coverage, or a verified API should consider alternatives designed around those requirements instead.
Your product? Our editors can test Narvar Track in depth and publish a review, labelled as paid · from $149/mo →
Narvar Track pricing
Narvar Track fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Branded tracking page | Yes |
| Shipment notifications | Yes |
| SMS notifications | Yes |
| Delivery estimates | Yes |
| Supported carriers | Not verified |
| Custom tracking domain | Not verified |
| API access | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, 2FA |
| Support | Docs, Tickets |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 1,000+ integrations: BigCommerce, Klaviyo, Magento, Salesforce, SAP Commerce Cloud, Zendesk See all → |
| Pricing | Pricing on request |
| Website | corp.narvar.com |
| Facts checked | 21 Sep 2026 |
Narvar Track integrations
Narvar Track lists 1,000+ integrations on its own site — the 6 named here are the ones its pages call out.
- BigCommerce
- Klaviyo
- Magento
- Salesforce
- SAP Commerce Cloud
- Zendesk
See all Narvar Track integrations →
Alternatives to Narvar Track
- 17TRACK BusinessA broad global tracking platform with strong returns automation and a free entry plan.9.1
- TrackingMoreAn affordable tracking platform for ecommerce teams and developers needing carrier coverage.8.9
- AfterShip TrackingA broad ecommerce tracking platform with AI estimates, APIs, dashboards, and a free plan.8.8
See all Narvar Track alternatives →
Also Ranked In
Narvar Track is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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