myDesk review
A browser-based desktop service for teams delivering hosted desktops and applications through AWS.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
myDesk is Austraserv’s Desktop as a Service offering for organisations that need to deliver hosted desktops and applications to employees across devices. It suits teams that want browser access without additional client downloads, especially AWS-based teams seeking to scale desktop capacity with demand. The vendor describes use cases including onboarding staff, supporting temporary workers, disaster recovery and access to legacy applications. Its platform supports Windows, Linux, BSD (Mac OS) and OS/2, with access through an HTML5 browser across multiple device platforms.
The strongest fit is its AWS-oriented operating model. myDesk lists AWS CloudWatch for auto-scaling and Amazon EC2 and RDS among its integrations, alongside Ericom Connect. Application management covers provisioning, delivery, updates and retirement, while users, groups or devices can be assigned dynamically to application workloads. Visibility spans infrastructure, desktops and applications. These capabilities make it relevant to teams managing both desktop capacity and application delivery; organisations looking for a broader, unrelated endpoint or workspace suite may prefer a product with a wider focus.
According to the vendor’s pricing information, myDesk is offered as a monthly subscription or on a pay-as-you-go basis for desktop hosting. The pricing model is contact sales, so buyers should expect to discuss requirements with Austraserv rather than select from published plan amounts. The vendor describes public and hybrid cloud environments, while the deployment listing identifies cloud. Choose myDesk if browser-based delivery, AWS scaling and application lifecycle management align with your environment. It is less suitable for buyers who need self-serve published pricing or a desktop service outside this AWS-centered scope.
myDesk pros and cons
- Where it wins
- HTML5 access across devices without extra client software downloads
- AWS CloudWatch auto-scaling adjusts capacity to demand
- Application provisioning, updates, retirement and workload assignment
- Where it doesn't
- Pricing requires contacting sales
- Cloud deployment is the listed model despite public and hybrid cloud options
- Scope centers on hosted desktops and application delivery
myDesk fact sheet, pricing and score →
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