My Best Practice review
A broad mental health EHR with mobile apps, plus separately priced telehealth and e-prescribing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
My Best Practice brings clinical notes, treatment plans, scheduling, client communication, billing, and reporting into a cloud EHR for mental and behavioral health clinicians. Its stated fit spans solo practitioners and group practices, with web access and iOS and Android apps. Core EHR pricing starts at $39 per professional per month for the first professional; each additional professional is $19 per month. Non-clinical staff accounts are included. The core plan includes notes and treatment plans, a client portal with messaging, and the mobile app, while a 14-day free trial is available without a card requirement.
The breadth is the main draw for practices trying to keep clinical and administrative work together. Features include evidence-based note templates, appointment reminders and online booking, intake forms and electronic signatures, invoices and superbills, and reporting on scheduling, billing, payments, and revenue. Clients can use the portal for forms, secure messages, document sharing, and invoices. Google Calendar sync and a Google Calendar integration support scheduling workflows, while QuickBooks is also listed as an integration. AI-assisted note drafting is available for eligible telehealth sessions. Insurance workflows cover claims, eligibility checks, ERA receipt, and payment tracking.
Costs are modular rather than all-in. Insurance Billing has a free plan with 20 claims per month; additional claims, ERAs, and eligibility checks cost $0.35 each. The Unlimited plan is $99 per month, and Enterprise is $199 per month with a clearinghouse login and premium support. Integrated telehealth adds $20 per professional per month, and e-prescribing adds $99 per professional per month. That structure suits practices that need a broad core system and can select only the extras they require. Practices seeking telehealth or prescribing as part of the core subscription should compare alternatives with those functions included; the published plan structure makes the add-on costs material to the total.
My Best Practice pros and cons
- Where it wins
- Combines notes, treatment plans, scheduling, portal, billing, and reporting
- Mobile apps are available for iOS and Android
- Google Calendar and QuickBooks integrations support common workflows
- Where it doesn't
- Telehealth costs an additional $20 per professional per month
- E-prescribing costs an additional $99 per professional per month
- Insurance billing has separate plans and per-item fees on its free tier
My Best Practice fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update