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Moosend review

#26 of 185 in Email Marketing SoftwareAi E Mail ToolAI Email Marketing SoftwareEmail Automation+2 more

A broad email marketing suite for teams that need automation and audience intelligence.

6.6/10Editor score
Moosend6.6 Visit Moosend

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Moosend is a web-based email marketing and automation platform for small businesses, marketers, ecommerce teams, and marketing agencies. It combines campaign creation, subscriber management, behavioral automation, segmentation, landing pages, subscription forms, analytics, and transactional email delivery. API access also supports programmatic management of campaigns, lists, subscribers, and segments. Its strongest fit is for teams that want predictive segmentation alongside standard email marketing workflows rather than a narrow newsletter tool.

The platform covers the main operational layers of email marketing. Its newsletter editor supports templates, personalization, and reporting, while the workflow builder uses recipes and behavioral triggers. Audiences can be organized with subscriber data, custom fields, tags, and engagement signals. AI audience discovery and predictive segmentation add a more advanced audience-analysis layer. Landing-page and subscription-form builders include analytics, and A/B testing applies to subject lines, content, or senders. Transactional delivery is available through SMTP and API, extending Moosend beyond promotional campaigns.

The Pro plan includes up to 500 subscribers, unlimited email campaigns and sends, email marketing automation, landing pages, subscription forms, and an SMTP server. Moosend+ offers a custom plan based on business needs, with Pro features plus selected Enterprise add-ons such as optional transactional emails, custom reports, dedicated IPs, SSO and SAML, hosted files, and additional team members. Enterprise adds advanced features and services, account management, and priority support. Choose Moosend when predictive segmentation, automation, and broad campaign tooling matter together. Teams seeking a permanent free plan or requiring enterprise services from the outset should consider alternatives that match those needs more directly.

Moosend pros and cons

  • Where it wins
    • Predictive segmentation and AI audience discovery
    • Unlimited email campaigns and sends on Pro
    • Campaigns, landing pages, testing, and transactional delivery
  • Where it doesn't
    • No permanent free plan
    • Advanced services and priority support require Enterprise
    • Several add-ons are reserved for custom plans

Moosend fact sheet, pricing and score →

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