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Mobilus Visual IVR

Paid#21 of 22 in IVR Software

Mobilus Visual IVR: A visual web IVR for guiding customers across self-service and assisted support channels. Ranked #21 of 22 in IVR Software by our editors (6.8/10); pricing: Pricing on request; best for visual customer-service journeys.

6.8/10Editor score

Visit Mobilus

Mobilus Visual IVR6.8 Visit Mobilus

At a glance

Editor score
6.8 / 10
Pricing
Pricing on request
Best for
Visual customer-service journeys
Founded
2011 · Shinagawa-ku, Tokyo, Japan
Facts checked
20 Sep 2026

Where it wins
- Drag-and-drop graphical scenario-flow editing
- Support menus spanning FAQs, chat, LINE, bots, and telephone
- Website deployment with buttons or QR codes plus flow analytics
Where it doesn't
- Pricing requires contacting Mobilus
- Web-based delivery limits the platform scope
- Visual routing is not suited to every voice-automation workflow

Our verdict on Mobilus Visual IVR

Mobilus Visual IVR is a web-based visual inquiry-routing system for businesses and contact centers. It guides customers through graphical menus toward FAQs, web chat, LINE, chatbots, voicebots, or telephone support. Teams can use it to present multiple service paths in one customer-facing journey, with website deployment available through a button or QR code. Its best fit is organizations that want to make support-channel selection more visual and structured rather than relying only on traditional voice menus.

The product’s standout capability is its visual scenario editor. Drag-and-drop link changes support adjustments to customer journeys, while customizable page designs can be created in simple mode or with HTML/CSS. Preview and publishing controls provide a defined workflow for preparing visual IVR content. Access, traffic-source, and user-behavior analytics add visibility into how customers reach and navigate those journeys. Mobilus also describes integration with voicebots that can send SMS links to Visual IVR menus, connecting voice interactions with web-based support selection.

Mobilus lists pricing as contact sales, so the buying process begins with a direct conversation rather than a published plan comparison. The product is focused on web-based visual IVR, making it a strong choice for teams prioritizing graphical routing, multichannel menus, and website access. Organizations that require API or webhook workflows, speech-input capabilities, recording specifications, or a broader voice-automation focus should compare alternatives before choosing. Mobilus Visual IVR is most appropriate when the central problem is directing inquiries to the right support channel through a visual customer experience.

Your product? Our editors can test Mobilus Visual IVR in depth and publish a review, labelled as paid · from $149/mo →

Mobilus Visual IVR pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 20 Sep 2026.

See plans on mobilus.co.jp

Mobilus Visual IVR fact sheet

Free plan	Not verified
Paid from	Not verified
Speech input	Not verified
Visual flow builder	Yes
Concurrent calls	Not verified
Supported languages	Not verified
Webhooks or API	Not verified
Call recording	Not verified
Deployment	Cloud
Platforms	Web
Built for	Mid-market, Enterprise (editorial estimate)
Integrations	6 integrations: FAQ, Web chat, LINE, Chatbot, Voicebot, Telephone
Pricing	Pricing on request (source)
Website	mobilus.co.jp
Facts checked	20 Sep 2026

Mobilus Visual IVR integrations

Mobilus Visual IVR lists 6 integrations on its own site.

FAQ
Web chat
LINE
Chatbot
Voicebot
Telephone

Alternatives to Mobilus Visual IVR

See all Mobilus Visual IVR alternatives →

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Featured on iTechGuides

Mobilus Visual IVR is listed in our IVR Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update