Masabi
Fare collection and ticketing technology for public transit
At a glance
- Editor scoreNot yet scored
- PricingPricing on request
- Best forAgencies needing mobile and contactless fares
- Free planNo
- Real-time vehicle trackingNo
- Facts checked24 Sep 2026
Where it wins
- Supports mobile ticketing across web, iOS and Android
- Combines contactless, account-based payments and fare capping
- Includes transit ticket validation equipment
Where it doesn't
- Does not cover real-time vehicle tracking
- Does not provide fixed-route scheduling
- Pricing requires contacting Masabi
Our verdict on Masabi
Masabi provides fare collection and ticketing technology for public transportation agencies and operators. Its Justride platform centers on digital ticketing, contactless fare payment, account-based ticketing, fare capping and transit ticket validation equipment. Passenger-facing applications run on web, iOS and Android. The product is aimed at mid-market and enterprise organizations whose primary need is helping riders purchase, carry and validate fares rather than managing the full range of transit operations.
Masabi uses contact-sales pricing and does not offer a free plan. The platform's ecosystem spans web and mobile applications, while its equipment supports ticket validation in transit environments. This combination suits agencies planning a fare-collection program that reaches riders through mobile channels and contactless payment methods. Account-based ticketing and fare capping add policy options for agencies that want fare rules handled within the payment experience. Deployment choices and paid-tier differences should be evaluated directly with Masabi before selection.
The product's narrow emphasis is also its clearest boundary. Masabi addresses how passengers buy and use fares, but it does not provide real-time vehicle tracking or fixed-route scheduling. Agencies seeking a broader public transportation operating system should pair it with, or choose instead, software that covers those functions. Masabi is a strong fit when mobile ticketing, contactless acceptance, account-based fares and validation equipment are the priority; it is less suitable when one platform must also coordinate vehicles and routes.
Masabi pricing
Masabi fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Real-time vehicle tracking | No |
| Route scheduling | No |
| Paratransit management | Not verified |
| Fare collection | Yes |
| Rider mobile app | Yes |
| Service alerts | Not verified |
| Deployment | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | masabi.com |
| Facts checked | 24 Sep 2026 |
Alternatives to Masabi
- INITA broad, configurable suite for agencies managing planning, operations, passenger information and fares.—
- SpareA unified platform for agencies running fixed-route, paratransit and microtransit services.—
- Trapeze GroupA broad transit portfolio spanning fixed-route, rider, fare and paratransit workflows.—
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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