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marv.Inbox

#16 of 34 in WhatsApp Customer Service Software

Shared inbox for teams handling WhatsApp customer conversations.

9.0/10Editor score
marv.Inbox9.0 Visit marv.Inbox

At a glance

  • Editor score
    9.0 / 10
  • Pricing
    From $58/mo · 10-day trial
  • Best for
    Teams prioritizing SLA monitoring and integrations
  • Free plan
    No
  • Shared inbox
    Yes
  • Facts checked
    22 Sep 2026
  • Where it wins

    • SLA policies cover first response, next response, and resolution.
    • Shared inbox supports ownership, routing, notes, tags, and priorities.
    • Integrates with HubSpot, Salesforce, Shopify, and other business tools.
  • Where it doesn't

    • No free plan; Starter begins at $58 per workspace monthly.
    • WhatsApp message fees are billed separately by Meta.
    • New workspaces are currently onboarded by invitation.

Our verdict on marv.Inbox

marv.Inbox is a team customer-communication workspace for businesses handling inbound WhatsApp and Messenger conversations. It is designed for support, sales, and operations teams that need a shared queue rather than separate individual inboxes. Conversations can be assigned to one owner and one team, while internal notes, colleague mentions, tags, priorities, and statuses support collaboration. Queue monitoring covers open load, unassigned work, and deadline breaches, making the product particularly relevant to teams that manage response commitments.

Pricing is organized by workspace. The Free Trial lasts 10 days and includes up to 5 seats, 2 teams, WhatsApp and Messenger, 500 conversations per month, and 10-day history. Starter costs $58 per workspace per month with monthly billing and includes 5 agent seats, unlimited conversations, team management and roles, notes, snippets and tags, and 90-day history. Growth costs $178 per workspace per month and raises capacity to 15 agent seats while adding workflow automation tools, SLA policies and alerts, smart routing, and agent assist. Enterprise adds unlimited seats, custom integrations, a dedicated success manager, custom onboarding and training, a 99.9% SLA guarantee, audit logs, and compliance tools.

Integration coverage is a central part of the product. marv.Inbox connects with WhatsApp, Messenger, Boss CRM, HubSpot, Salesforce, Pipedrive, Zoho CRM, monday.com, WooCommerce, Shopify, Google Calendar, Calendly, Google Drive, and Notion. It also provides a REST API and signed webhooks for additional workflows. WhatsApp Business connections can use Coexistence or a dedicated Cloud API number, while approved WhatsApp template messaging supports outbound communication. Teams should choose marv.Inbox when SLA tracking, routing, and connected workflows matter; smaller teams seeking a free plan or teams that do not need structured customer-service operations may prefer a simpler option.

marv.Inbox pricing

Plans From $58/mo · 10-day trial No free plan — trial or paid only. Prices re-checked Sep 2026.
See plans on marvinbox.com

All 4 marv.Inbox plans and prices →

marv.Inbox fact sheet

Free planNo
Paid fromNot verified
Shared inboxYes
Conversation routingRules
Included agent seats5 agents
Included WhatsApp numbersNot verified
Conversation retention90 days
Team collaborationYes
WhatsApp templatesYes
Free trial10 days · no card needed
DeploymentCloud
PlatformsWeb
SupportEmail, Docs
Built forSmall business, Mid-market, Enterprise (editorial estimate)
Integrations8 integrations: Boss CRM, HubSpot, Salesforce, Pipedrive, Zoho CRM, monday.com …
PricingFrom $58/mo · 10-day trial (source)
Websitemarvinbox.com
Facts checked22 Sep 2026

marv.Inbox integrations

marv.Inbox lists 8 integrations on its own site.

  • Boss CRM
  • HubSpot
  • Salesforce
  • Pipedrive
  • Zoho CRM
  • monday.com
  • WooCommerce
  • Shopify

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Featured on iTechGuides

Featured on iTechGuides — marv.Inbox 9.0/10

marv.Inbox is listed in our WhatsApp Customer Service Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

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