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Luna AI review

#30 of 37 in Mobile App Analytics Software

A broad mobile observability suite for teams that can support its annual pricing.

6.4/10Editor score
Luna AI6.4 Visit Luna AI

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Luna AI is a product intelligence platform for teams building mobile, web, and backend products. It supports iOS, Android, Flutter, React Native, web, Node.js, and Python, with cloud, customer-cloud, and on-premises deployment options. Its SDK automatically captures taps, screens, errors, and network calls, while the dashboard brings together funnels, paths, cohorts, retention charts, session replay, in-app guides, feature flags, predictive churn, anomaly detection, crash analysis, ANR analysis, and slow-render analysis. Ask Luna lets teams query analytics in plain English and receive rendered charts.

The published plans show a clear split between core analysis and advanced observability. Starter costs $329 per month with annual billing and includes up to 5,000 monthly active users, Luna Cloud managed hosting, auto-capture analytics and dashboards, up to 5,000 AI session replay sessions per month, Ask Luna, and in-app guides and announcements. Growth costs $1,079 per month with annual billing, raises the limit to 50,000 monthly active users and replay sessions, and adds predictive churn, cohort discovery, anomaly detection, auto-alerts, feature flags, A/B experiments, SSO, and Slack support. A 14-day free trial is available, but there is no free plan.

Luna AI is a fit for teams that want product analytics and mobile application health in one system, particularly when AI-assisted replay, churn scoring, and anomaly detection are priorities. Its integration list includes Slack, Linear, and Jira, and Enterprise adds unlimited MAU and retention, self-hosting, SAML, SCIM, advanced RBAC, audit logs, SOC 2 and HIPAA support, plus custom data residency and DPA/BAA. Teams with modest usage, a preference for free entry tiers, or a need for lower annual software costs should look for a narrower or less expensive alternative.

Luna AI pros and cons

  • Where it wins
    • Automatic capture covers taps, screens, errors, and network calls
    • Combines replay, funnels, retention, flags, churn, and crash analysis
    • Enterprise supports customer-cloud and on-premises deployment
  • Where it doesn't
    • No free plan; the 14-day trial is the entry point
    • Starter is limited to 5,000 monthly active users
    • Growth costs $1,079 per month with annual billing

Luna AI fact sheet, pricing and score →

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