LiveImpact review
A broad nonprofit platform for teams combining program delivery, case management, and fundraising.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
LiveImpact is nonprofit software for organizations that want program and case management alongside fundraising, donor management, grant tracking, volunteer management, and CRM capabilities. Its program tools cover client intake, case notes, service tracking, referrals, custom workflows, forms, outcome reporting, and dashboards. Client self-service, grant, and volunteer portals extend access beyond internal staff. It is best suited to nonprofits combining direct-service operations with constituent and fundraising work in one system, rather than organizations seeking a narrowly focused case-management tool.
Pricing is structured around flat monthly rates billed annually. Starter costs $150 per month and includes nonprofit CRM, donation forms, automated email notifications, outreach and newsletters, no platform transaction fees, and basic reporting. Pro costs $275 per month and adds unlimited users and forms, fundraising events, auctions, moves management, and grant tracking. Core costs $350 per month and focuses on program and case management with unlimited users, custom forms and smart logic, integrated emails, case notes, service tracking, referral management, and pre-built program reports. Separate AI Advantage and Custom plans add capabilities such as natural-language reporting, predictive analytics, workflow automation, volunteer management, custom API integrations, client portals, fine-grain access control, built-in texting, and HIPAA compliance.
The main trade-off is breadth versus ecosystem depth. LiveImpact brings operational, impact, and fundraising workflows together, with AI reporting and analytics available across its plan structure. The listed integration is QuickBooks, and the platform is web-only, so organizations prioritizing a broad integration ecosystem or mobile applications should evaluate alternatives. Choose LiveImpact when centralizing program delivery and fundraising is more important than specialized platform coverage; consider another product when native mobile access or extensive integrations is a primary requirement.
LiveImpact pros and cons
- Where it wins
- Combines program, case, donor, grant, and volunteer workflows
- Supports smart forms, service tracking, outcomes, and dashboards
- Adds AI reporting, analytics, and workflow automation options
- Where it doesn't
- Web-only platform
- Annual billing for listed monthly plans
- Integration list includes QuickBooks
LiveImpact fact sheet, pricing and score →
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