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Keela review

Freemium#17 of 33 in Donor Management SoftwareDonation ManagementNonprofit CRM SoftwareFundraising Software

A connected donor CRM with campaigns, pipelines, recurring gifts, and advanced reporting.

7.6/10Editor score
Keela7.6 Visit Keela

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Keela is a donor management and fundraising CRM for nonprofit organizations. It brings donor profiles, giving history, interactions, campaigns, donation forms, communications, receipts, and reporting into one system. Its core workflow covers fundraising campaign creation, goal tracking, recurring donation management, donor segmentation, cultivation pipelines, and online and offline donation tracking. Teams can also create custom and exportable reports with calculations, while automated receipts, tax receipts, and thank-you letters support donor follow-up.

Keela’s strongest fit is for organizations that need their donor system to connect with other operational tools. Integrations include Stripe and PayPal for payments, QuickBooks for accounting, Mailchimp and SendGrid for email, Eventbrite for events, Zapier for workflow connections, and Raisely, Aplos, BitPay, DonorSearch, Google Calendar, Google Analytics, Google Tag Manager, and Double the Donation. This ecosystem supports teams that want fundraising, finance, communications, analytics, and donor research to work alongside the CRM rather than remain separate.

Pricing is a significant consideration. The published starting price is $164 per month when billed annually for up to 1,000 contacts, and pricing varies by billing period and contact count. There is no free plan. Keela suits nonprofits prepared to pay for a broad donor workflow with campaign tools, online forms, recurring gifts, segmentation, pipelines, reporting, and integrations. Organizations seeking a free starting tier, a non-web platform, or a narrower and lower-cost tool should look elsewhere.

Keela pros and cons

  • Where it wins
    • Campaigns, pipelines, recurring gifts, and donor profiles in one CRM
    • Hosted or embeddable forms with automated receipts and acknowledgments
    • Integrations span payments, accounting, email, events, and fundraising tools
  • Where it doesn't
    • Starts at $164/month when billed annually
    • No free plan is available
    • Access is limited to the web platform

Keela fact sheet, pricing and score →

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