Kaseware
Kaseware: A broad case and operations suite for investigative and field teams. Ranked #12 of 175 in Case Management Software by our editors (8.4/10); pricing: Paid; best for investigative and field operations.
At a glance
- Editor score8.4 / 10
- PricingPaid
- Best forInvestigative and field operations
- Case intake formsYes
- Founded2016 · Greenwood Village, Colorado, United States
- Facts checked21 Sep 2026
Where it wins
- Combines case, incident, records, document, and evidence management
- Supports configurable workflows, audit trails, analytics, and link analysis
- Offers web, iOS, Android, API, cloud, and self-managed deployment
Where it doesn't
- Paid per-user plans start at 102 and have minimum subscriptions
- The broad feature set may exceed the needs of simpler case teams
- Advanced capabilities are concentrated in higher-tier plans
Our verdict on Kaseware
Kaseware is an investigative case management and operations platform for public safety agencies, law enforcement, intelligence organizations, and corporate security teams. It brings cases, incidents, documents, records, evidence, tasks, reporting, analytics, and operational workflows into one system. Configurable intake forms, public-submission forms, custom case fields, templates, routing, approvals, and business rules support organizations with structured investigative processes. Field teams can access the platform through web, iOS, and Android applications.
The published plans show a paid, per-user model with a starting price of 102 and minimum subscriptions. Kaseware Essentials covers case, dispatch, and process management with standard support and 10 GB of pooled storage per user. Kaseware Insights adds advanced investigations management and analytics, along with SSO. Kaseware Connections provides an integrated end-to-end platform, a non-production environment, and SSO. Kaseware Enterprise adds enterprise security and safety capabilities, public, private, and self-managed hosting options, and 24/7 support availability. There is no free plan, so the product is aimed at organizations planning for a formal deployment rather than casual evaluation.
Kaseware’s strongest fit is for teams that need more than case records alone. Audit logs and traceable activity history support accountability, while dashboards, scheduled reports, visual analytics, search, link analysis, and geospatial analysis support investigative and operational review. GraphQL APIs and integrations with tools including Splunk, LDAP, ShadowDragon, PostHire, Carbone, WAVR-21, Revir, and My Mobile Witness extend its ecosystem fit. Organizations needing mobile field access, configurable workflows, and flexible hosting should consider Kaseware. Teams seeking a smaller, simpler case tracker may find its broad scope and tiered deployment options unnecessary.
Your product? Our editors can test Kaseware in depth and publish a review, labelled as paid · from $149/mo →
Kaseware pricing
All 4 Kaseware plans and prices →
Kaseware fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Case intake forms | Yes |
| Workflow automation | Yes |
| Custom case fields | Yes |
| Audit trail | Yes |
| Reporting dashboards | Yes |
| Mobile apps | Yes |
| Deployment | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: ShadowDragon, PostHire, Carbone, WAVR-21, Revir, My Mobile Witness … See all → |
| Pricing | Paid (source) |
| Website | kaseware.com |
| Facts checked | 21 Sep 2026 |
Kaseware integrations
Kaseware lists 8 integrations on its own site.
- ShadowDragon
- PostHire
- Carbone
- WAVR-21
- Revir
- My Mobile Witness
- Splunk
- LDAP
See all Kaseware integrations →
Alternatives to Kaseware
- UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
- ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
- Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2
See all Kaseware alternatives →
Used Kaseware? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Kaseware for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Kaseware is listed in our Case Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/kaseware/"><img src="https://www.itechguides.com/best/badge/kaseware.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update