IT Dock review
A documentation workspace with RMM sync, self-hosting and a free plan for small teams.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
IT Dock organizes client records, credentials, devices, network information, procedures and guides in a searchable workspace. It is aimed at managed service providers and internal IT teams that need a shared place for operational documentation, with features spanning client onboarding, project capture, asset inventory and AI-assisted documentation. Small MSPs can start with its Free plan, while teams that need more clients or access controls can consider the paid tiers.
Its RMM and PSA connections are a meaningful fit for providers who want documentation alongside their service-management tools. Listed integrations include NinjaOne, Atera, Syncro, Datto RMM, ConnectWise Automate, ConnectWise Manage, HaloPSA and Autotask PSA. Device and asset inventory can synchronize with RMM systems, and the product can generate network diagrams from documented information. That is useful for keeping records connected to provider workflows, but it is distinct from automatic network-device discovery. Teams expecting discovery to map an undocumented network should look for a tool that explicitly provides it.
The Free plan costs $0 per month and includes 1 tech, up to 3 clients, core documentation features, 25 AI questions per month, 5 screenshot-to-documentation uses per month and manual network diagrams. Solo includes unlimited clients, all documentation types, an AI assistant, auto diagrams and an audit log; Team and Business add more included techs and administrative features such as role-based permissions and SSO. Cloud and self-hosted deployment give organizations a choice of hosting approach, with migration between them. Choose IT Dock if structured documentation, RMM sync and a free starting point matter; consider alternatives if network discovery is essential or the Free plan's client and staff limits are too restrictive.
IT Dock pros and cons
- Where it wins
- Free plan includes core documentation for up to 3 clients and 1 tech
- Syncs asset and device inventory with multiple RMM platforms
- Offers cloud or self-hosted deployment with migration between them
- Where it doesn't
- Free plan limits teams to 1 tech and up to 3 clients
- Network diagrams use documented information, not automatic device discovery
- SSO and role-based permissions are on higher plans, not the Free plan
IT Dock fact sheet, pricing and score →
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