Influitive
Influitive: A broad community and advocacy platform for engaging, rewarding, and mobilizing customers. Ranked #18 of 37 in Customer Community Software by our editors (7.7/10); pricing: Pricing on request; best for customer advocacy communities.
At a glance
- Editor score7.7 / 10
- PricingPricing on request
- Best forCustomer advocacy communities
- Founded2010 · Toronto, Ontario, Canada
- Facts checked21 Sep 2026
Where it wins
- Combines forums, Q&A, knowledge, ideation, and private spaces
- Includes targeting, gamification, rewards, referrals, and references
- Connects with Salesforce, Marketo, Khoros, Zapier, and an API
Where it doesn't
- No free plan for teams seeking a no-cost starting point
- Sales-led purchasing is less suited to self-serve buyers
- Broader than needed for teams seeking only a basic discussion forum
Our verdict on Influitive
Influitive is a SaaS platform for companies that want to build customer communities and advocacy programs in one environment. It supports customer discussions, Q&A, knowledge bases, ideation, voting, referrals, references, reviews, feedback, campaigns, gamification, and rewards. Community spaces can be public, semi-private, or private, while personalization, targeting, and user groups help organizations shape experiences for different audiences. It is aimed at teams that need more than a discussion forum, particularly customer marketing, advocacy, and community programs.
The product is organized around two plan areas. Customer Advocacy focuses on activation and advocacy, personalization and targeting, loyalty and rewards, pre-built templates and campaigns, and analytics and ROI reporting. Digital Community covers discussions, moderation, knowledge bases, ideation, and Q&A. Moderation includes keyword, user, and spam controls, and the platform supports custom domains with SSL certificate configuration. This breadth makes Influitive suitable for programs that connect community participation with advocacy activities, rather than teams looking for a narrow forum tool.
Its ecosystem includes Salesforce, Marketo, Khoros, Zapier, Upland RO Innovation, and Point of Reference, with an Influitive API covering events, groups, members, challenges, referrals, and references. Web access is complemented by official iOS and Android apps, and the platform also supports event hosting through its Virtual EventHub offering. Organizations should choose Influitive when they need community spaces, structured advocacy, personalization, rewards, and connected workflows. Teams that only need lightweight discussions, or prefer a free and fully self-serve product, should consider a more focused alternative.
Your product? Our editors can test Influitive in depth and publish a review, labelled as paid · from $99/mo →
Influitive pricing
All 2 Influitive plans and prices →
Influitive fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Community visibility | Not verified |
| Custom domain | Not verified |
| Single sign-on | Not verified |
| Moderation tools | Yes |
| Help desk integrations | Not verified |
| Member limit | Not verified |
| Community analytics | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, GDPR |
| Support | Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: Salesforce, Marketo, Khoros, Airtable, Jira, Aha … See all → |
| Pricing | Pricing on request (source) |
| Website | influitive.com |
| Facts checked | 21 Sep 2026 |
Influitive integrations
Influitive lists 9 integrations on its own site.
- Salesforce
- Marketo
- Khoros
- Airtable
- Jira
- Aha
- Influitive API
- Upland RO Innovation
- Point of Reference
See all Influitive integrations →
Alternatives to Influitive
- DiscourseFlexible community software combining discussions, chat, moderation, events, and self-hosting.9.4
- Higher Logic VanillaA broad enterprise community platform with contact-sales pricing and deep engagement tools.9.3
- Verint CommunityA broad community platform for organizations managing complex enterprise audiences.9.2
See all Influitive alternatives →
Also Ranked In
Influitive is ranked in 2 of our directories.
Used Influitive? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Influitive for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Influitive is listed in our Customer Community Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/influitive/"><img src="https://www.itechguides.com/best/badge/influitive.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update