Infermedica

Paid#3 of 31 in AI Clinical Decision Support Software

Infermedica: A triage-focused clinical AI platform for symptom assessment, intake, and care routing. Ranked #3 of 31 in AI Clinical Decision Support Software by our editors (8.8/10); pricing: Pricing on request; best for organizations building symptom assessment and triage.

8.8/10Editor score

Visit Infermedica

Infermedica8.8 Visit Infermedica

At a glance

Editor score
8.8 / 10
Pricing
Pricing on request
Best for
Organizations building symptom assessment and triage
Free plan
No
Differential diagnosis
Yes
Founded
2012 · Wrocław, Poland
Facts checked
14 Nov 2026

Where it wins
- Estimates possible conditions and recommends urgency and level of care
- Supports adult and pediatric assessments across web, mobile, chat, and call centers
- Exchanges assessment data with EHRs, including Epic and Cerner
Where it doesn't
- Pricing requires contacting sales, and trial access is application-based
- Designed for mid-market and enterprise healthcare organizations, not general consumers
- Focuses on assessment and triage rather than a broad clinical workflow suite

Our verdict on Infermedica

Infermedica provides clinical AI for symptom assessment, patient intake, triage, and care navigation. Healthcare providers, insurers, telemedicine companies, and other organizations can integrate its APIs or ready-made modules into web and mobile apps, portals, chatbots, and call-center workflows. It collects symptoms and relevant health information, estimates possible conditions, and recommends urgency or a level of care. Adult and pediatric medical content makes it relevant to organizations building patient-facing assessment and routing experiences.

Its deployment options are a notable fit for teams serving patients across different channels. The platform supports web and mobile experiences as well as chatbots and call centers, while natural-language processing can interpret patient messages. Dynamic interviews and follow-up assessments support information gathering beyond a single initial prompt. Infermedica also supports data exchange with EHRs and other external systems; listed integrations include Epic and Cerner. These capabilities make it worth considering when an organization needs triage embedded in its existing digital or care-delivery pathways, rather than a standalone consumer symptom checker.

Pricing is handled through contact with the sales team, and there is no free plan. Trial access is available by application and includes up to 2,000 API calls, which offers a way to evaluate the service but requires a request. Infermedica lists email and documentation as support channels and identifies ISO 27001, GDPR, HIPAA, and SOC 2 in its compliance posture. Organizations should consider it when they need configurable symptom assessment and care routing with EHR data exchange; teams seeking publicly priced self-service software or a broader clinical workflow system should look elsewhere.

Your product? Our editors can test Infermedica in depth and publish a review, labelled as paid · from $149/mo →

Infermedica pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 14 Nov 2026.

See plans on infermedica.com

Infermedica fact sheet

Free plan	No
Paid from	Not verified
Differential diagnosis	Yes
Treatment recommendations	Yes
Drug interaction support	Not verified
Clinical risk prediction	Yes
Evidence citations	Not verified
EHR integration	Yes
Deployment	Cloud, Mobile, Browser extension
Platforms	Web, iOS, Android
Compliance & security	ISO 27001, GDPR, HIPAA, SOC 2
Support	Email, Docs
Built for	Mid-market, Enterprise (editorial estimate)
Integrations	3 integrations: Epic, Cerner, EHR systems
Pricing	Pricing on request
Website	infermedica.com
Facts checked	14 Nov 2026

Infermedica integrations

Infermedica lists 3 integrations on its own site.

Epic
Cerner
EHR systems

Alternatives to Infermedica

See all Infermedica alternatives →

Infermedica vs the competition

Compare Infermedica with any tool side by side →

Used Infermedica? Be the first to review it

The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Infermedica for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

Write a reviewTwo minutes · verified accounts only · read by an editor before it appears

Reviews come only from verified accounts. Sign in or create an account first — your e-mail is never shown.

Title

Your review

0 characters · at least 80, up to 3,000

Pros (optional · one per line)

Cons (optional · one per line)

Your name (shown with your review)

Role (optional)

Company (optional)

How long have you used it?

I've used Infermedica myself and this is my honest opinion — nobody paid or asked me to write it.

Posted from your verified account. Reviews appear after an editor reads them, usually within two working days.

Featured on iTechGuides

Infermedica is listed in our AI Clinical Decision Support Software directory. Add the badge to your site — it links back to this page.

<a href="https://www.itechguides.com/products/infermedica/"><img src="https://www.itechguides.com/best/badge/infermedica.svg" alt="Featured on iTechGuides" width="230" height="46"></a>

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 14 Nov 2026 · How we research and update