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incident.io pricing

Freemium#15 of 30 in IT Incident Management SoftwareIncident Management SoftwareOn-Call Scheduling SoftwareOn-Call Management Software+3 more

incident.io publishes 7 plans on incident.io; the cheapest with a listed price is $15/user/mo (Team — Incident Response); Basic: price not listed — prices checked 23 Sep 2026.

8.0/10Editor score
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incident.io pricing at a glance

Plans Free planFreemium A usable free plan; paid tiers unlock the limits below. Prices checked 23 Sep 2026.
See plans on incident.io

incident.io plans & pricing

PlanPriceKey limits
BasicNot checked yet
  • Slack or Microsoft Teams incident response
  • Single-team on-call
  • Status page
  • Essential incident automation
Team — Incident Response$15/user/mo Annual discount; On-call is an additional $10 per user / month$19/user/mo Monthly price shown; On-call is an additional charge
  • Slack and Teams incident response
  • Multi-team on-call and alerting
  • Workflows
Team — On-call add-on$10/user/mo Additional to Team Incident Response
  • On-call alerting and schedules
Pro — Incident Response$25/user/mo
  • Advanced insights and custom dashboards
  • Customizable post-incident process and postmortems
  • Private incidents and policies
Pro — On-call add-on$20/user/mo Additional to Pro Incident Response
  • On-call alert routing and schedules
EnterpriseNot checked yet
  • Dedicated customer success manager
  • Advanced access control and multiple environments
  • Enterprise security and compliance
  • 99.99% uptime SLA
Standalone On-call$20/user/mo
  • Alert routing, grouping and insights
  • Schedules, shadow rotations and holiday calendars
  • Cover requests and overrides

Prices as published by the vendor on incident.io, checked 23 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    100+ integrations: Slack, Microsoft Teams, Datadog, Jira, GitHub, PagerDuty …
  • Free plan
    Yes
  • Status page
    Advanced

Our full incident.io verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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