InboxPilot
InboxPilot: A capable shared-inbox automation tool, with useful free sorting and costly paid entry. Ranked #31 of 46 in AI Email Assistants by our editors (5.5/10); pricing: Free plan; best for teams routing repetitive shared-inbox email.
At a glance
- Editor score5.5 / 10
- PricingFree plan
- Best forTeams routing repetitive shared-inbox email
- Free planYes
- Paid from$32/mo
- Inbox triageYes
- Facts checked19 Sep 2026
Where it wins
- Free plan includes sorting, labeling, and one email workflow
- Drafts can draw on company content and knowledge bases
- Routing, escalation, and configured automatic replies support team workflows
Where it doesn't
- Free plan is limited to 25 conversations monthly and one inbox
- Starter costs $32 monthly for 300 conversations
- Automatic replies are limited to the Growth plan and above
Our verdict on InboxPilot
InboxPilot is an AI email automation workspace for teams handling repetitive operational messages in shared Gmail and Outlook inboxes. It sorts and labels incoming email, drafts replies grounded in company documents and past email, and supports routing and configurable workflows. That makes it relevant to customer support, sales inquiries, order status, quote requests, and document collection. Drafts generally wait for human approval; automatic sending can be enabled for explicitly configured workflows. Teams that need triage and routing may find a useful starting point in the free plan, while those seeking broader automation need to weigh the paid tiers carefully.
The free plan allows 25 conversations per month, one connected inbox, sorting and labeling, and one email workflow. Starter costs $32 per month and raises capacity to 300 conversations, adding AI drafting, knowledge-base grounding, case grouping across threads, and integrations. Growth is $82 per month for 1,500 conversations, unlimited email workflows, automatic replies, and up to five team members. Business costs $207 per month and includes 6,000 conversations, three inboxes, custom integrations, and unlimited team members. Scale is $415 per month for 20,000 conversations, ten inboxes, self-hosted deployment, and an onboarding session. The jump from free to paid is substantial for teams that only need basic sorting.
Its ecosystem spans Gmail and Outlook connections, plus integrations including Shopify, Zendesk, Stripe, Notion, Pipedrive, Slack, Microsoft Teams, Google Drive, Sheets, HubSpot, Salesforce, Calendly, and webhooks. Shared and group inbox support, escalation, and case grouping make the product more suited to coordinated operational email than a personal writing assistant. Teams with repetitive messages, multiple routing steps, or a need for configured auto-replies should consider it; individuals or low-volume teams may find the free conversation and inbox limits restrictive, while the $32 Starter tier may be more than they need just to sort messages.
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InboxPilot pricing
All 5 InboxPilot plans and prices →
InboxPilot fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $32/mo |
| Inbox triage | Yes |
| AI reply drafting | Yes |
| Automatic sending | Yes |
| Thread summaries | Not verified |
| Follow-up actions | Not verified |
| Email platforms | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Integrations | 16 integrations: Gmail, Outlook, Shopify, Zendesk, Stripe, Notion … |
| Pricing | Free plan (source) |
| Website | inboxpilot.co |
| Facts checked | 19 Sep 2026 |
InboxPilot integrations
InboxPilot lists 16 integrations on its own site.
- Gmail
- Outlook
- Shopify
- Zendesk
- Stripe
- Notion
- Pipedrive
- Slack
- Microsoft Teams
- Google Drive
- Google Sheets
- HubSpot
- Salesforce
- Calendly
- Webhooks
- Zoho
Alternatives to InboxPilot
- Spark +AIA broad AI email toolkit across four platforms, with paid AI features starting at $10 per user monthly.9.2
- Superhuman GoA cross-platform AI assistant with email help, connected apps, and custom automations.8.8
- Mailbutler Smart AssistantA broad email toolkit with AI assistance on Smart and Business plans.8.6
See all InboxPilot alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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