ICTDialer
ICTDialer: A self-hosted-friendly call-center suite with dialing, CRM, IVR, reporting and fax workflows. Ranked #22 of 26 in Voice Broadcasting Software by our editors (7.0/10); pricing: Paid; best for self-hosted call-center deployments.
At a glance
- Editor score7.0 / 10
- PricingPaid
- Best forSelf-hosted call-center deployments
- Free planNo
- Paid from$10/user/mo
- Message modePrerecorded
- Facts checked20 Sep 2026
Where it wins
- Predictive and preview dialing with campaign scheduling
- WebRTC calling, CRM management and IVR tools
- Self-hosted option with REST API access
Where it doesn't
- No free plan; paid plans start at $10 per agent monthly
- Voice broadcasting uses prerecorded messages
- Hosted and open-source versions are separate offerings
Our verdict on ICTDialer
ICTDialer is a communications platform for teams managing inbound and outbound call campaigns, contact records, IVR workflows and fax broadcasting. It combines predictive and preview dialing with campaign scheduling, browser-based WebRTC calling, caller-ID configuration, real-time dashboards and reporting. CRM contact and lead management supports communication workflows, while fax broadcasting and fax-to-email extend the product beyond voice campaigns. It is a strong fit for call centers that want self-hosting, API access and a broad operational toolkit rather than a narrow prerecorded-message broadcaster.
The published plans show two $10-per-agent-per-month options, billed monthly. Call Center includes inbound and outbound call-center functions, fax marketing, the CRM communications module, real-time dashboards and reporting, and two concurrent channels per agent. FAX Services adds outbound bulk fax marketing while also including inbound and outbound call-center functions, CRM communications, dashboards and reporting, and two concurrent channels per agent. Hosted plans also use prepaid credit for voice calls and fax pages. The product has no free plan, so teams should account for both agent subscriptions and usage credit when comparing costs.
Platform fit is a central consideration. ICTDialer is available through web, API and self-hosted deployment, with a REST API and third-party integrations for connecting it to other systems. Its open-source positioning requires careful product selection: ICTInnovations describes an open-source FreeSWITCH ICTDialer, while ICTDialer.com is the hosted ICTVision service, and these are separate offerings that share the name. Choose ICTDialer when dialing modes, CRM, IVR, reporting, fax workflows and deployment flexibility belong in one system. Teams seeking AI features or a more specifically defined broadcasting experience should consider an alternative.
Your product? Our editors can test ICTDialer in depth and publish a review, labelled as paid · from $149/mo →
ICTDialer pricing
All 2 ICTDialer plans and prices →
ICTDialer fact sheet
| Free plan | No |
|---|---|
| Paid from | $10/user/mo |
| Message mode | Prerecorded |
| Contact limit | Not verified |
| Campaign scheduling | Yes |
| Delivery reports | Yes |
| Caller ID control | Yes |
| Message personalization | Not verified |
| SMS follow-up | Not verified |
| Money-back guarantee | 60 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | HIPAA |
| Support | Tickets, Docs, Email · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: REST API, third-party integrations |
| Pricing | Paid (source) |
| Website | ictdialer.com |
| Facts checked | 20 Sep 2026 |
ICTDialer integrations
ICTDialer lists 2 integrations on its own site.
- REST API
- third-party integrations
Alternatives to ICTDialer
- Call LoopA flexible voice broadcasting platform with strong multichannel and integration coverage.9.4
- Text-Em-AllA flexible voice-and-text broadcaster with testing access and usage-based plans.9.2
- DialMyCallsA flexible mass-notification platform for teams combining voice broadcasts and messaging.9.1
See all ICTDialer alternatives →
Also Ranked In
ICTDialer is ranked in 2 of our directories.
Used ICTDialer? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used ICTDialer for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
ICTDialer is listed in our Voice Broadcasting Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/ictdialer/"><img src="https://www.itechguides.com/best/badge/ictdialer.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update