i-doit review
A broad CMDB for teams managing assets, services, dependencies and IT documentation.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
i-doit is a web-based CMDB and IT documentation solution for teams responsible for configuration items, hardware, software, contracts, services, locations and ownership. It is aimed at IT documentation and asset-management teams that need to connect technical assets with IT services and business processes. The product supports on-premises deployment or cloud service use, with web, Windows, Linux and API access. Its scope also includes IT asset management, IT service management, license management, responsibility tracking and reporting.
The strongest fit is its coverage across the CMDB workflow. i-doit documents configuration items and IT assets, maps relationships and dependencies, assigns services and business processes, and supports discovery tools, interfaces and import connections. Teams can also document IP addresses and networks, manage contracts and software licenses, and use reports and impact analysis. Integrations include JDisc, OCS Inventory, Nagios, Checkmk, LDAP, Active Directory, OTRS Community Edition, KIX Service Management, Zammad, Microsoft Excel, GLPI, VMware, ServiceNow and Matrix42. API connectivity supports data exchange beyond those listed connections.
Pricing follows a contact-sales model, while the published offer includes a 30-day trial and no free plan. That structure suits organizations evaluating a broad CMDB with hybrid deployment needs and established service-management or monitoring systems. Buyers wanting a simple, narrow asset register, a permanent free tier or immediate public pricing should consider a more lightweight alternative. i-doit is the stronger choice when dependency mapping, service assignment, discovery imports, ownership controls and ITSM-related documentation need to sit in one system.
i-doit pros and cons
- Where it wins
- Maps configuration items, assets, services, processes and dependencies
- Connects discovery, monitoring, service desk and inventory systems
- Covers contracts, licenses, ownership, reporting and impact analysis
- Where it doesn't
- Uses contact-sales pricing rather than published plan prices
- Has no free plan
- The trial is limited to 30 days
i-doit fact sheet, pricing and score →
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