Hudu review
A broad IT documentation platform for MSPs that connects knowledge, assets, passwords, and workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Hudu is an IT documentation platform for managed service providers and internal IT teams. It brings structured documentation, dual knowledge bases, passwords, assets, IPAM, rack management, processes, and client sharing into one workspace. Teams can create reusable checklists, SOPs, and process runs, then search documentation with global and advanced search. Client portals and controlled external sharing support collaboration beyond the internal team, while mobile apps, a browser extension, and self-hosted deployment extend access across different environments.
The published plans show Hudu at $30 per user per month with monthly billing or $27 per user per month with annual billing. Both Hudu plans list the same core capabilities, including centralized documentation, a password vault, asset management, IPAM, process and SOP management, and a secure client portal. A 14-day free trial is available, while Hudu Radar is an optional add-on focused on network discovery and device information collection. Its annual price is $9 per company per month, and the plan includes unlimited networks and devices.
Hudu’s ecosystem fit is a central strength for MSPs. Integrations include Slack, Microsoft Teams, Microsoft 365, Google Workspace, Azure AD, Okta, OneLogin, DattoRMM, Atera, Kaseya BMS, ConnectWise Manage, Autotask, Auvik, Cloudflare, and Typesense. The REST API adds another connection point. Security and access controls include password access auditing, SSO, MFA, role-based access, and group permissions, while Hudini provides knowledge-base-aware assistance. Choose Hudu when documentation needs to connect with assets, credentials, runbooks, portals, and IT tools; teams wanting a free or narrowly focused knowledge base should look elsewhere.
Hudu pros and cons
- Where it wins
- Combines documentation, passwords, assets, IPAM, and SOPs
- Supports portals, AI, SSO, MFA, and role-based permissions
- Offers web, mobile, browser extension, API, and self-hosted access
- Where it doesn't
- No free plan is available
- Hudu Radar is a separately priced add-on
- Its broad scope may exceed teams seeking only a basic knowledge base
Hudu fact sheet, pricing and score →
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