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Hotio review

#17 of 26 in Hospitality Property Management

A cloud PMS with core hotel operations and direct bookings from $4 per room monthly.

7.5/10Editor score
Hotio7.5 Visit Hotio

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Hotio is a cloud property management system for independent hotels, guest houses, boutique properties and other small-to-mid-size hospitality businesses. It brings front-desk reservations, room status, housekeeping, maintenance notes and reporting into one system, alongside tools for direct bookings. Its published site says it serves properties from 6 to 300 rooms. That scope makes it a fit for operators who want common hotel workflows in a single PMS, rather than a system described primarily around a large multi-property operation.

The Hotio PMS plan starts at $4 per room per month, billed monthly, and includes front desk, housekeeping, reports, a booking engine and website, unlimited users, and 0% commission on bookings. The lowest rate is not a universal quote: pricing varies by property size. Distribution is an optional add-on, quoted separately, that synchronizes rates and availability across booking channels. For properties relying on third-party channels, that distinction matters when comparing the base PMS price with the overall cost of their booking setup.

Operationally, the product combines a drag-and-drop reservation calendar with a housekeeping board, maintenance and shift-handover notes, folio charges, petty cash, and amenity sales. Reporting covers occupancy, revenue, ADR and RevPAR. The branded direct-booking engine and website widget can support reservations outside third-party channels, while optional distribution connects with Booking.com, Airbnb, Expedia, TripAdvisor and Lekkerslaap. Web access, a REST API and webhooks offer routes to connect the system with other tools. Hotio lists GDPR compliance and email support. It is worth considering for smaller properties prioritizing core operations and direct booking at a low starting room rate; properties that need distribution included in the base price or broader stated support options may prefer to compare alternatives.

Questions about Hotio

Does Hotio have a free plan? No free plan is listed; paid plans start at $4/unit/mo (Hotio PMS).

What does Hotio run on? Web. It runs in the cloud.

What does Hotio integrate with? 5 integrations: Booking.com, Airbnb, Expedia, TripAdvisor and Lekkerslaap.

Who is Hotio built for? Small businesses and mid-market companies (our editorial estimate).

Hotio pros and cons

  • Where it wins
    • Front desk, housekeeping, maintenance and reports in one PMS
    • Branded booking engine and website widget support direct bookings
    • Unlimited users and optional channel distribution
  • Where it doesn't
    • Distribution is a separately quoted add-on
    • Email is the listed support channel
    • Pricing varies by property size

Hotio fact sheet, pricing and score →

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