HopToDesk review
A flexible open-source remote access platform with free and self-hosted deployment options.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
HopToDesk is a cross-platform remote desktop and device-management platform for individuals, IT teams, help desks, managed service providers, and businesses. Its core app supports remote screen sharing and control, file transfer, live chat, and unattended access across web, Windows, macOS, Linux, iOS, and Android. Open-source licensing, self-hosted network deployment, and a free plan make it a practical fit for teams that need deployment flexibility without an upfront software charge.
The free plan costs $0 forever and includes 2 users, up to 3 devices, 50 help desk tickets per month, session recording, 2FA, and IP allowlisting. Pro costs $15 per device per month, includes up to 120 devices, and adds unlimited users, unattended remote access, unlimited help desk tickets, session recording, and SSO dashboard login. Business costs $49 per month and includes 500 devices, unlimited team members, unattended Easy Access, AI fix runs and ticket triage, device policies and deployments, and API access. The per-device model suits teams managing a defined fleet, while larger environments should compare the included device limits with their operating scale.
HopToDesk also reaches beyond basic remote control. Its optional Dashboard adds searchable recording, real-time device monitoring and alerts, a customer portal, email-to-ticket support, reporting, custom-branded clients, remote command execution, and fleet-management controls. Webhook integrations, ServiceNow, Jira, GPO, Intune, SCCM, Jamf, and Ansible support broader IT workflows. Teams wanting open-source software, self-hosting, broad platform coverage, and help-desk capability should consider it. Organizations seeking a longer-established product history or a pricing model based on technicians or users may prefer an alternative.
HopToDesk pros and cons
- Where it wins
- Free core app with no time limit for personal and business use
- Broad platform coverage, including web, desktop, mobile, and self-hosting
- Recording, monitoring, help desk, and deployment integrations in one platform
- Where it doesn't
- Paid pricing is charged per device rather than per technician or user
- Advanced device management and support features require a Dashboard plan
- Founded in 2020, with a shorter operating history than older tools
HopToDesk fact sheet, pricing and score →
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