Herarx
Herarx: Affordable case records with audit trails, access controls, portals, and analytics. Ranked #109 of 175 in Case Management Software by our editors (3.0/10); pricing: Free plan; best for small teams needing affordable secure case records.
At a glance
- Editor score3.0 / 10
- PricingFree plan
- Best forSmall teams needing affordable secure case records
- Free planYes
- Paid from$7.99/user/mo
- Facts checked22 Sep 2026
Where it wins
- Permanent free tier includes two-factor authentication and audit trails
- Structured cases connect files, contacts, tasks, messages, and deadlines
- Web and Windows access with portals, analytics, and hardware-key support
Where it doesn't
- No native mobile app is listed among its supported platforms
- Integrations and verified intake forms are not part of the stated offering
- The product is in early access and lacks an independent security audit
Our verdict on Herarx
Herarx is a web-based case management product for private investigators, legal and compliance teams, HR professionals, landlords, researchers, and others handling sensitive work. It brings cases, files, contacts, notes, messages, tasks, deadlines, and status information into structured workspaces. Case-level permissions, access logging, secure file sharing, client portals, permission-aware search, and immutable audit trails make it suitable for small teams that need organized records without a large software commitment. The product supports web and Windows access.
Pricing is unusually accessible for teams starting small. The Free plan costs $0 per user monthly and includes two-factor authentication, a full audit trail, access control, notifications and reminders, and full-text search. Premium costs $7.99 per user per month and adds direct messaging, case tasks and comments, bulk actions, advanced file sharing, and an analytics dashboard with a location map. Max costs $15.99 per user per month and adds unlimited cases, contacts, tags, and files, 1 TB of storage, a custom insights builder, a built-in email client, e-signature requests, and document and PDF design. Enterprise plans are priced at $650 per user annually for 2–4 users and $550 per user annually for 5–20 users, with shared workspaces, custom roles, team messaging, shared mailboxes, analytics, SLA overviews, and unlimited cases, files, and contacts per seat.
Security and accountability are central to the feature set. Herarx includes TOTP two-factor authentication, WebAuthn/FIDO2 hardware-key support, role-based access controls, timestamped audit trails, and access-controlled file sharing. Analytics cover dashboards, charts, maps, pivots, and forecasts, while reminders, tasks, deadlines, and SLA tracking support ongoing case work. Herarx is a strong fit for small teams seeking low-cost structured records and controlled collaboration. Teams that require native mobile apps, integrations, verified intake forms, or an independently audited product should choose an alternative. Herarx is also described as being in early access.
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Herarx pricing
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Herarx fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $7.99/user/mo |
| Case intake forms | Not verified |
| Workflow automation | Not verified |
| Custom case fields | Not verified |
| Audit trail | Yes |
| Reporting dashboards | Yes |
| Mobile apps | Not verified |
| Deployment | Cloud |
| Deployment | Cloud, Desktop |
| Platforms | Web, Windows |
| Compliance & security | GDPR, 2FA |
| Support | |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Free plan (source) |
| Website | herarx.com |
| Facts checked | 22 Sep 2026 |
Alternatives to Herarx
- UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
- ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
- Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2
Also Ranked In
Herarx is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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