Heidi review
A broad-platform clinical scribe with a capable free plan and tiered EHR access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Heidi is an AI clinical documentation tool for healthcare professionals. It captures consultations, transcribes sessions, and generates structured notes and other documents. Clinicians can use ambient consultation capture, patient context, document uploads, specialty templates, and formats including SOAP, H&P, ADIME, and IMIST-AMBO. It also supports clinical evidence queries with citations, task detection and tracking, and offline mobile sessions. Its broad workflow coverage suits clinicians who want a free starting point across web, desktop, mobile, browser extension, or API environments.
The freemium structure makes Heidi accessible for core documentation. The Free plan includes unlimited transcription, standard templates, unlimited standard note generation, and 10 advanced actions per month, with a 14-day trial also available. Clinician adds unlimited advanced templates, custom documents, Ask Heidi, priority support, and limited EHR integration access. Practice adds full Scribe functionality, team template sharing, document and session sharing, full EHR integration access, and template configuration support. Enterprise is aimed at larger deployments with single sign-on, dedicated customer success, custom terms and hosting, and multi-team management.
Platform coverage is a major part of Heidi’s fit. It offers web, Windows, macOS, iOS, Android, a Chrome extension, and an API, alongside integrations with Best Practice, Cliniko, Athena, Veradigm, Zedmed, Genie, Practice Q, Accuro, and eClinicalWorks. EHR note push and appointment synchronization support connected workflows, while offline mobile sessions extend use beyond constant connectivity. The trade-off is that advanced actions and EHR access are tier-dependent, and deeper team, hosting, and management controls sit in higher plans. Clinicians seeking broad platform coverage and a generous free tier should consider Heidi; those needing unrestricted advanced workflows or enterprise controls from the outset should compare its paid requirements carefully.
Heidi pros and cons
- Where it wins
- Free plan includes unlimited transcription and standard note generation
- Supports specialty templates, multiple note formats, and evidence citations
- Works across web, desktop, mobile, Chrome extension, and API
- Where it doesn't
- Advanced actions on the Free plan are limited to 10 per month
- EHR integration access varies across paid plans
- Team, custom hosting, and management features require higher tiers
Heidi fact sheet, pricing and score →
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