HeartCount review
Predictive engagement insights with a free starting point and low-cost paid tier.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
HeartCount is a web-based employee engagement and people analytics platform for HR teams, managers, and organizational leaders. It combines weekly pulse surveys, custom questionnaires, anonymous or transparent responses, peer recognition through Kudos Cards, feedback communication threads, and engagement metrics such as EEI, eNPS, and intent to leave. Its focus suits organizations that want recurring employee signals alongside retention-risk analysis rather than a tool limited to occasional surveys.
Pricing is accessible for smaller teams. The Starter plan is free for up to 25 employees and includes pulse checks, custom surveys, feedback management, communication, peer recognition, churn prediction, and AI insights. Business costs $2.50 per employee per month when billed monthly, supports up to 500 employees, and adds advanced and automated custom reporting, trend analysis, data retention, and Single Sign-On. Enterprise uses custom pricing and adds the AI Impact Module, custom integrations, an implementation partner, a Customer Success Manager, a premium SLA, and priority support. This tier structure makes HeartCount particularly suitable for budget-conscious teams that still want predictive analytics.
The platform also fits organizations with an established workplace or HR technology stack. Surveys and notifications can be delivered through email, SMS, or Slack, while integrations include Microsoft Teams, Google Workspace, Active Directory, Okta, Paycor, Workday, SAP, and ADP. Automated delivery and reminders support recurring programs, and historical trend analysis helps teams review changes over time. Organizations seeking a web-based engagement system with recognition, feedback workflows, and predictive signals should find the feature mix relevant. Those requiring native mobile applications or custom integrations without Enterprise should consider a different fit.
HeartCount pros and cons
- Where it wins
- Free Starter plan supports up to 25 employees
- AI-powered churn-risk and comment insights
- Broad HR, workplace, and messaging integrations
- Where it doesn't
- Enterprise pricing is custom
- Custom integrations are limited to Enterprise
- Access is web-based rather than through native mobile apps
HeartCount fact sheet, pricing and score →
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