HawkSearch review
A commerce-focused search analytics platform with APIs, merchandising, and personalization.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
HawkSearch is a hosted site-search and product-discovery platform for B2B, B2C, and content-focused commerce websites. It combines configurable search and autocomplete with faceted navigation, merchandising rules, relevancy tuning, recommendations, personalization, analytics, SEO landing-page generation, and AI visual, concept, and hybrid search. Its search analytics API, conversion tracking, result reporting, and support for complex catalogs make it a fit for mid-market retailers that need search performance data alongside control over product discovery.
Pricing is structured around three plans. Core costs $500 per month and includes advanced site search and autocomplete, analytics and reporting, account onboarding, and email and phone support. Premium costs $850 per month and adds recommendations and personalization, advanced analytics and reporting, with add-ons available. Enterprise includes enterprise-scale search and product discovery, advanced commerce features, and add-ons, with pricing handled through sales. There is no free plan, so HawkSearch is aimed at organizations prepared for a paid commerce-search deployment rather than teams seeking a lightweight entry tier.
Platform fit is a central strength. HawkSearch supports web and API access and integrates with Adobe, Adobe Commerce, BigCommerce, Hybris, Kentico, Optimizely, OroCommerce, Salesforce, Shopify, Shopware, and custom platforms. Its breadth also covers multiple storefronts, customer entitlements, part-number search, and unit-of-measure conversion. Retailers should choose HawkSearch when they need analytics, merchandising, and discovery features in one commerce-oriented system. Teams seeking a free tool, a lower-cost starting point, or Premium capabilities at the Core price should consider alternatives.
HawkSearch pros and cons
- Where it wins
- Search-result analytics, conversion tracking, and a search analytics API
- Recommendations, personalization, merchandising, and relevancy tuning
- Integrations for Shopify, Salesforce, Adobe Commerce, and BigCommerce
- Where it doesn't
- No free plan; monthly pricing starts at $500
- Enterprise pricing requires contact with sales
- Recommendations and personalization are listed on Premium, not Core
HawkSearch fact sheet, pricing and score →
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