Harvestr review
A focused product feedback hub with AI analysis, prioritization, and roadmaps.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Harvestr is a product feedback intelligence platform for B2B SaaS teams. It brings feedback from support, sales, communication, research, and other sources into a centralized repository, then supports categorization, trend analysis, customer and revenue context, opportunity prioritization, and roadmap planning. Product teams can share private or public roadmaps, use feedback widgets, segment customers, and send feedback-loop notifications. It is available through the web, a Chrome extension, and an API, with cloud and browser-extension deployment.
The plan structure is straightforward but editor pricing is a significant budget consideration. Core costs $79 per editor per month when billed monthly or $65 per editor per month when billed annually. It includes unlimited contributors, 250 AI categorizations per month, 100 AI asks per month, Feedback Intelligence, Customer Insights, and Product decisions. Scale costs $99 monthly or $85 annually per editor and adds 500 AI categorizations, 250 AI asks, Advanced connectors, Smart inboxes, and Catchup. Elite has custom AI categorizations and asks, Salesforce integration, Automations, custom dashboards, and contributor roles. A 14-day free trial is available, with no free plan.
Harvestr fits teams that need to turn scattered customer input into structured product decisions, especially when feedback must be connected to customer segments or revenue impact. Its ecosystem covers Intercom, Zendesk, Freshdesk, Slack, Microsoft Teams, Salesforce, HubSpot, Gong, Aircall, Jira, Trello, and other services, alongside API and webhook support. Security and access controls include SOC 2, GDPR, and SSO/SAML. Teams seeking a focused feedback-analysis and prioritization system should consider it; teams wanting a free tier or a simpler, lower-cost request board should look elsewhere.
Harvestr pros and cons
- Where it wins
- Centralizes feedback with AI categorization and topic analysis
- Connects customer data and revenue impact to opportunities
- Includes roadmaps, segmentation, widgets, and 20 integrations
- Where it doesn't
- No free plan is available
- Paid editor pricing starts at $65 per month annually
- Advanced capabilities are concentrated in higher plans
Harvestr fact sheet, pricing and score →
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