Greenbureau RCS
Greenbureau RCS: A rich-media RCS and omnichannel platform for AI-assisted customer conversations. Ranked #20 of 28 in RCS Business Messaging Software by our editors (7.1/10); pricing: Pricing on request; best for omnichannel teams wanting AI-assisted conversations.
At a glance
- Editor score7.1 / 10
- PricingPricing on request
- Best forOmnichannel teams wanting AI-assisted conversations
- Two-way messagingYes
- Founded2011 · Paris, France
- Facts checked21 Sep 2026
Where it wins
- Branded RCS messages with rich media, carousels and tappable actions
- Bidirectional conversations with AI chatbot and agent escalation
- Tracking plus CRM and external-console connectivity through APIs
Where it doesn't
- Contact-sales pricing makes direct plan comparison harder
- Broad campaign and conversation scope may exceed basic messaging needs
- API connectivity is described without specific webhook details
Our verdict on Greenbureau RCS
Greenbureau RCS is a business messaging service for enterprises and smaller companies communicating with prospects and customers through Rich Communication Services. It supports branded messages with custom colors and logos, images, videos, GIFs, links, carousels, locations, tappable actions, sender verification and read receipts. The product is positioned for marketing, customer service, lead generation and conversational commerce, with web and API access.
Pricing follows a contact-sales model: Greenbureau directs prospective customers to contact an expert or request a demo rather than presenting published plan prices. The platform’s ecosystem is broad, connecting RCS with Website, Live Chat, Facebook Messenger, Instagram Direct, X, WhatsApp, Apple Messages for Business and Telegram. It also connects with Salesforce and other CRM systems through APIs, supporting omnichannel campaign and conversation management across customer touchpoints.
The standout capability is the combination of rich messaging and two-way engagement. Customers can respond through RCS P2A conversations, while AI chatbots support generative and intent-based capabilities, with agent escalation available for handoff. Read, click and conversion tracking add campaign visibility. Greenbureau RCS suits teams that want branded RCS journeys alongside other channels and AI-assisted service or sales conversations. Teams seeking a narrowly focused messaging tool or straightforward self-serve price comparison should consider a simpler alternative.
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Greenbureau RCS pricing
Greenbureau RCS fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Two-way messaging | Yes |
| Rich media messages | Yes |
| Suggested actions | Yes |
| Carousel messages | Yes |
| Delivery and read receipts | Yes |
| Access method | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: Website, Live Chat, Facebook Messenger, Instagram Direct, X, WhatsApp … |
| Pricing | Pricing on request |
| Website | corp.greenbureau.com |
| Facts checked | 21 Sep 2026 |
Greenbureau RCS integrations
Greenbureau RCS lists 10 integrations on its own site.
- Website
- Live Chat
- Facebook Messenger
- Instagram Direct
- X
- Apple Messages for Business
- Telegram
- Salesforce
- CRM systems
Alternatives to Greenbureau RCS
- Infobip RCS for BusinessA broad RCS messaging stack for enterprises that need APIs, analytics, and fallback.9.2
- Google RCS for BusinessA native Google RCS stack for teams building branded, conversational customer messaging.9.1
- Sinch RCS for BusinessA capable API-led RCS service for branded, two-way customer messaging.9.0
See all Greenbureau RCS alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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