Infobip RCS for Business
Infobip RCS for Business: A broad RCS platform for branded, two-way enterprise messaging with fallback and analytics. Ranked #1 of 34 in RCS Messaging Platforms by our editors (9.4/10); pricing: Pricing on request; best for enterprise omnichannel RCS programs.
At a glance
- Editor score9.4 / 10
- PricingPricing on request
- Best forEnterprise omnichannel RCS programs
- Free planNo
- API accessYes
- Founded2006 · London, United Kingdom
- Facts checked20 Sep 2026
Where it wins
- Supports rich cards, carousels, files, templates, and two-way messaging
- Combines verified senders, receipts, webhooks, fallback, and analytics
- Connects with Salesforce, HubSpot, SAP Emarsys, Adobe, and more
Where it doesn't
- Pricing is custom and requires contacting sales
- RCS support varies by country, carrier, and device
- No free plan is available
Our verdict on Infobip RCS for Business
Infobip RCS for Business is a business messaging service for companies running branded, interactive communication through the RCS channel. It supports transactional messages, marketing campaigns, customer support, and enterprise-scale communication. Teams can work through the RCS API, Messages API, Conversations API, or web interface, with options for text, images, videos, cards, carousels, buttons, and templates. Verified RCS senders and inbound messaging support branded two-way conversations rather than one-way delivery alone.
Its feature depth is strongest around message control and engagement measurement. Delivery reports and read receipts provide message status, while real-time webhooks cover delivery, seen, click, and inbound events. URL click tracking plus campaign and engagement analytics add visibility for marketing and customer communication programs. SMS or MMS fallback helps maintain reach when RCS is unavailable, although RCS availability and feature support vary by country, carrier, and device. That makes market coverage an important consideration for international programs.
The Enterprise packages plan includes custom RCS pricing, dedicated support, SLAs, APIs, and advanced analytics. Pricing is usage- and market-dependent, so the commercial model suits organizations that need a tailored enterprise arrangement rather than a self-serve entry point. The integration list includes CleverTap, SAP Emarsys, Salesforce, ServiceNow, HubSpot, Adobe, Microsoft, Oracle, and Zapier, supporting connections across marketing, CRM, service, and business systems. Choose Infobip for a broad, API-led RCS program with verified branding, fallback, two-way messaging, and operational reporting. Consider an alternative if you need transparent public pricing, a free plan, or RCS capabilities that are consistent across every market and device.
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Infobip RCS for Business pricing
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Infobip RCS for Business fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| API access | Yes |
| Two-way messaging | Yes |
| Rich media messages | Yes |
| Verified sender | Yes |
| Delivery analytics | Yes |
| Webhook support | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: CleverTap, SAP Emarsys, Salesforce, ServiceNow, HubSpot, Adobe … See all → |
| Pricing | Pricing on request (source) |
| Website | infobip.com |
| Facts checked | 20 Sep 2026 |
Infobip RCS for Business integrations
Infobip RCS for Business lists 9 integrations on its own site.
- CleverTap
- SAP Emarsys
- Salesforce
- ServiceNow
- HubSpot
- Adobe
- Microsoft
- Oracle
- Zapier
See all Infobip RCS for Business integrations →
Alternatives to Infobip RCS for Business
- AWS End User Messaging RCS for BusinessAn AWS-centered RCS service with clear usage pricing and a notable setup fee.9.3
- Google RCS for BusinessA direct Google RCS stack for rich, two-way customer messaging and agent management.9.2
- Bandwidth RCS for BusinessA mature RCS platform for enterprise messaging, fallback, and engagement workflows.9.1
See all Infobip RCS for Business alternatives →
Infobip RCS for Business vs the competition
- Infobip RCS for Business vs AWS End User Messaging RCS for Business
- Infobip RCS for Business vs Google RCS for Business
- Infobip RCS for Business vs Bandwidth RCS for Business
- Infobip RCS for Business vs Sinch RCS for Business
- Infobip RCS for Business vs Zenvia RCS for Business
- Infobip RCS for Business vs Soprano RCS Business Messaging
Compare Infobip RCS for Business with any tool side by side →
Also Ranked In
Infobip RCS for Business is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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