Graivy ServThru
Graivy ServThru: A drive-thru voice assistant that passes customized orders to POS systems in real time. Ranked #14 of 23 in Restaurant Drive-Thru Software by our editors (6.6/10); pricing: Pricing on request; best for AI ordering with human escalation.
At a glance
- Editor score6.6 / 10
- PricingPricing on request
- Best forAI ordering with human escalation
- Facts checked21 Sep 2026
Where it wins
- Supports customized voice orders and real-time POS transmission
- Keeps menus aligned with promotions and seasonal changes
- Shows order trends and performance across locations, lanes, and shifts
Where it doesn't
- Payment and final handoff remain with human staff
- Focused on quick-service drive-thru operations
- Requires integration with existing POS and drive-thru hardware
Our verdict on Graivy ServThru
Graivy ServThru is a voice-driven ordering assistant for quick-service restaurant drive-thrus. It takes customer orders, handles customizations, sends confirmed orders to the POS in real time, and supports human escalation when judgment is needed. The product is positioned for individual restaurants and multi-location chains, with visibility across locations, lanes, and shifts. It is a fit for operators that want AI-assisted ordering without removing human involvement from payment and the final handoff.
Its strongest area is the connection between voice ordering and existing restaurant operations. ServThru is designed to work with POS systems and drive-thru hardware, while also connecting the ordering workflow with payments and menus. Dynamic menu updates support promotions and seasonal changes, helping keep the ordering experience aligned with current offers. The published capabilities also include kitchen coordination, throughput analytics, and order-trend and peak-time insights, giving operators a view of both order flow and drive-thru performance.
ServThru takes a focused approach rather than trying to cover every restaurant process. Human staff remain part of the payment and final handoff, so the product suits teams seeking automated order taking with escalation rather than a fully unattended lane. Its reporting is centered on drive-thru performance, including locations, lanes, shifts, order trends, and peak periods. Quick-service operators prioritizing voice ordering, POS transmission, menu control, and operational visibility should consider it; restaurants seeking a broader front-of-house or end-to-end automation platform may prefer a more expansive product.
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Graivy ServThru pricing
Graivy ServThru fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Drive-thru lanes | Not verified |
| Voice ordering | Yes |
| Lane management | Not verified |
| Kitchen coordination | Yes |
| Throughput analytics | Yes |
| Arrival detection | Not verified |
| Deployment | Not verified |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: POS systems, drive-thru hardware, payments, menus |
| Pricing | Pricing on request |
| Website | graivy.com |
| Facts checked | 21 Sep 2026 |
Graivy ServThru integrations
Graivy ServThru lists 4 integrations on its own site.
- POS systems
- drive-thru hardware
- payments
- menus
Alternatives to Graivy ServThru
- Solink Drive-Thru AIVideo-linked drive-thru monitoring with lane analytics, alerts and operational context.8.5
- DRIVETHRUiQA strong enterprise drive-thru measurement platform, without verified ordering features.7.9
- Fingermark EyecueTracks drive-thru activity end to end, with stage analytics and cross-location benchmarks.7.8
See all Graivy ServThru alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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