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GOautodial

Free#31 of 36 in Omnichannel Contact Center SoftwareCall & Contact Center Software

GOautodial: A flexible self-hosted voice center with dialing, inbound ACD, APIs, and WebRTC. Ranked #31 of 36 in Omnichannel Contact Center Software by our editors (6.4/10); pricing: Free plan; best for developers building self-hosted voice centers.

6.4/10Editor score

Visit GOautodial

GOautodial6.4 Visit GOautodial

At a glance

Editor score
6.4 / 10
Pricing
Free plan
Best for
Developers building self-hosted voice centers
Free plan
Yes
Paid from
Free
Facts checked
23 Sep 2026

Where it wins
- Predictive, preview, and manual dialing support outbound workflows
- Inbound IVR, ACD, CRM, reporting, and call recording are included
- REST APIs, plugins, WebRTC, and open-source components support customization
Where it doesn't
- Instant messaging and social-media capabilities are under development
- Self-hosted deployment requires technical ownership of the environment
- Its documented strengths center on voice rather than broad digital channels

Our verdict on GOautodial

GOautodial is an open-source, self-hosted contact center suite for organizations running inbound and outbound call-center workflows. It supports predictive, preview, and manual dialing alongside inbound IVR and ACD, customer relationship management, reports and analytics, multilingual support, WebRTC agent communications, and configurable call recording. The product is aimed at developers and teams that want to operate and adapt their own voice-center environment rather than adopt a purely hosted service.

Its ecosystem is a central strength. GOautodial is built with Asterisk, MariaDB, Node.js, PHP, WebRTC, and Vicidial, and it provides REST APIs plus plugin-based extensibility. That combination gives technical teams several ways to connect telephony, data, agent communications, and custom workflows. WebRTC support can help with browser-based agent communications, while CRM, reporting, and recording cover common operational needs for inbound and outbound teams.

The main trade-off is channel breadth. Voice capabilities are established across dialing, IVR, ACD, and recording, while instant messaging and social-media capabilities are listed as under development. That makes GOautodial a stronger fit for developers prioritizing customizable voice operations than for teams seeking a mature, broad digital omnichannel environment with fully developed messaging and social workflows. Organizations comfortable with AGPLv2 software and self-hosted technical ownership should consider it; teams wanting a narrow operational burden or a more complete digital-channel scope should look elsewhere.

Your product? Our editors can test GOautodial in depth and publish a review, labelled as paid · from $149/mo →

GOautodial pricing

Plans Free planFree Free to use — no paid tier required for the core job.

See plans on goautodial.org

GOautodial fact sheet

Free plan	Yes
Paid from	Free
Voice channel	Yes
Digital channels	live chat, SMS, fax, email, social media
Workforce management	Not verified
Outbound dialer	Yes
AI agent assistance	Not verified
Interaction recording	Not verified
Deployment	Self-hosted
Platforms	Web
Built for	Small business, Mid-market (editorial estimate)
Pricing	Free plan
Website	goautodial.org
Facts checked	23 Sep 2026

Alternatives to GOautodial

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Also Ranked In

GOautodial is ranked in 2 of our directories.

#26Call & Contact Center Software31 tools ranked

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Featured on iTechGuides

GOautodial is listed in our Omnichannel Contact Center Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update