Gloo Communications review
A church-focused messaging suite with a free tier and a 5,000-credit paid upgrade.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Gloo Communications is a church-focused communications suite for ministry leaders and church communications teams. It supports outbound SMS and MMS, group-based contact segmentation, broadcasts, scheduled text series, menus, polls, video messaging, and messaging analytics. A prayer inbox centralizes and assigns prayer requests, while keyword-triggered workflows support automated follow-up and engagement. Churches can use it for visitor follow-up, prayer requests, group communication, and ministry updates.
The plan structure gives smaller churches a low-cost entry point. Gloo Free includes 500 message credits per month, outbound SMS and MMS, groups for contact segmentation, and workflows and menus. Gloo+ Monthly costs $49 per month and raises the allowance to 5,000 message credits, with unlimited groups, workflows, and menus. Gloo+ Annual provides the same 5,000 monthly credits and unlimited groups, workflows, and menus for $499.80 per year. Churches that need more than 500 monthly credits should consider one of the Gloo+ plans rather than the free tier.
Gloo Communications also fits churches that already work with HubSpot, Planning Center, or Mailchimp, with these integrations available through the broader Gloo Workspace. Its strongest focus is combining church messaging with segmentation, automated workflows, prayer-request management, polls, and video messaging in a web-based service. Churches wanting an organized communications hub and higher-volume messaging should pick it; churches seeking to stay on the free plan while sending more than 500 credits monthly should not.
Gloo Communications pros and cons
- Where it wins
- Free plan includes SMS, MMS, groups, workflows, and 500 monthly credits
- Paid plans include 5,000 monthly credits and unlimited groups
- Supports prayer inboxes, polls, video messaging, and church integrations
- Where it doesn't
- Gloo Free is limited to 500 message credits per month
- The listed platform is web only
- The 5,000-credit tier starts at $49 per month
Gloo Communications fact sheet, pricing and score →
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