Galaxy
Galaxy: A broad ticketing and operations system for parks managing admissions, passes, and POS. Ranked #7 of 28 in Amusement Park Management Software by our editors (8.6/10); pricing: Pricing on request; best for established operators prioritizing pass and visitor tracking.
At a glance
- Editor score8.6 / 10
- PricingPricing on request
- Best forEstablished operators prioritizing pass and visitor tracking
- Free planNo
- Mobile app offeringNone
- Founded1988 · Gilbertsville, Pennsylvania, United States
- Facts checked24 Sep 2026
Where it wins
- Supports timed and capacity-based admission alongside general admission
- Combines ticketing, food and beverage, and retail in one POS
- Tracks entrances, reentries, crossovers, and exits at visitor level
Where it doesn't
- Pricing is available through sales contact rather than published plans
- No guest-facing mobile app option is documented
- Ride reservations are not specified
Our verdict on Galaxy
Galaxy brings ticketing and attraction operations together for theme parks, waterparks, and other visitor attractions. Its scope spans online and on-site sales, admission control, annual passes and memberships, point of sale, resource management, group sales, CRM, and operational reporting. That breadth makes it a fit for established mid-market and enterprise operators seeking to manage admissions and visitor movement alongside sales, rather than a narrow ticket checkout tool.
Admission options include timed, general-admission, limited-capacity, and unlimited-capacity tickets, with barcode validation for tickets and passes. The system measures entrances, reentries, crossovers, and exits at visitor level, giving operators tools for capacity-aware access and movement tracking. A unified POS handles ticketing, food and beverage, and retail, while pass management includes online renewals. These capabilities suit parks that need a connected view of access and on-site transactions; ride reservations are not specified, so operators seeking that capability should compare alternatives closely.
Galaxy supports sales through a responsive web store, counters, self-service kiosks, call centers, and third-party distributors. Galaxy Connect provides real-time availability for distributor sales, and listed integrations include Salesforce, FreedomPay, and Amano parking. Deployment options include cloud and desktop, with web, Windows, and API platforms indicated. The vendor offers email, phone, ticket, community, and documentation support. Pricing is handled through sales contact rather than published plans. Parks prioritizing pass administration, visitor tracking, and multiple sales channels should consider Galaxy; smaller operators seeking transparent plan pricing or a guest-facing mobile app may prefer a more focused option.
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Galaxy pricing
Galaxy fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Online ticketing | Yes |
| Season-pass management | Yes |
| Ride reservations | Not verified |
| Point of sale | Yes |
| Capacity management | Yes |
| Mobile app offering | None |
| Parks included | Not verified |
| Deployment | Cloud, Desktop, Browser extension |
| Platforms | Web, Windows |
| Support | Email, Phone, Tickets, Community, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: Galaxy Connect third-party distributors and OTAs, Salesforce, FreedomPay, Amano parking |
| Pricing | Pricing on request |
| Website | gatewayticketing.com |
| Facts checked | 24 Sep 2026 |
Galaxy integrations
Galaxy lists 4 integrations on its own site.
- Galaxy Connect third-party distributors and OTAs
- Salesforce
- FreedomPay
- Amano parking
Alternatives to Galaxy
- ParafaitA broad ticketing and operations suite for attractions that want connected guest and venue tools.9.2
- TixeraA broad park-operations suite spanning ticketing, reservations, POS and cashless access.9.1
- Coretech SystemsA broad attraction-management suite with flexible deployment and venue-specific pricing.9.0
Galaxy vs the competition
- Galaxy vs Parafait
- Galaxy vs Tixera
- Galaxy vs Coretech Systems
- Galaxy vs Geany Softech Oneunit Park Management System
- Galaxy vs Connect&GO
- Galaxy vs Centaman
Compare Galaxy with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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