FuneralHQ review
A web-based funeral home suite with AI phone answering in English and Spanish, built-in accounting and QuickBooks sync, card and ACH payments, and chain of custody.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
FuneralHQ brings core funeral-home operations into a cloud-based system for operators and staff managing arrangements, family-facing information and ongoing cases. Its scope spans online arrangement workflows, hosted obituary publication, ceremony and visitation scheduling, pre-need records, electronic signatures, funeral-home website tools and centralized case management. The product is positioned for small and mid-market funeral homes that want these workflows organized in one place.
FuneralHQ publishes its pricing: the Platform plan costs $250 per month per location and includes unlimited users, cases and e-signatures, with case management, documents and remote signing, payments and QuickBooks Online sync. Optional Growth packages add $399 or $999 a month on top of Platform, Enterprise volume pricing for multi-location groups is quoted, and card and ACH processing fees are separate from the subscription. Deployment is cloud-based and the listed platform is web, giving staff access to operational and website functions through a browser-oriented environment. That model can fit teams standardizing work across office locations, while homes that require native mobile workflows should assess platform fit early.
The standout is breadth: families can begin arrangements online, staff can coordinate ceremonies and visitations, pre-need contracts can be managed alongside current cases, and forms can be signed electronically. When nobody picks up, an AI phone assistant answers in English, Spanish or both, takes the first call and pages whoever is on call. Accounting is built in, with a general ledger, payroll and trust accounting alongside QuickBooks Online and Desktop sync; families can pay by card or ACH, with deposits and payment plans tracked against the case balance; and custody is recorded with signed, timestamped forms and QR and barcode scan checkpoints. Cemetery mapping, plot inventory and deeds, crematory trade work and pet cremation cases run in the same system, and the public side covers obituaries, funeral home websites, service livestreaming and a memorial store. Obituary publishing and website management extend the system into public-facing communications instead of limiting it to back-office records. This makes FuneralHQ a strong candidate for homes seeking a complete operational hub. A narrower scheduling or case tool may be more appropriate for teams that need only one function, while organizations seeking extensive ecosystem connectivity should compare alternatives before committing.
Questions about FuneralHQ
Does FuneralHQ have a free plan? No free plan is listed; paid plans start at $250/location/mo (Platform).
How much does FuneralHQ cost? FuneralHQ lists 3 paid plans; the lowest is Platform at $250/location/mo.
What does FuneralHQ run on? Web. It runs in the cloud.
What does FuneralHQ integrate with? 2 integrations: QuickBooks Online and QuickBooks Desktop.
Who is FuneralHQ built for? Small businesses and mid-market companies (our editorial estimate).
FuneralHQ pros and cons
- Where it wins
- Arrangements, cases, pre-need, e-signatures, QR and barcode chain of custody and websites in one system
- AI phone answering in English and Spanish takes calls nobody picks up and pages whoever is on call
- Built-in general ledger, payroll and trust accounting, QuickBooks sync, card and ACH payments and payment plans
- Where it doesn't
- Costs scale per location; Growth packages add $399 or $999 a month
- Web platform may not suit teams seeking a mobile-native workflow
- Broad operational scope may exceed the needs of single-purpose users
FuneralHQ fact sheet, pricing and score →
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