FreshBooks review
A strong choice for service businesses that prioritize invoicing and project work.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
FreshBooks is web-based invoicing and accounting software for freelancers, self-employed professionals, contractors, and small businesses. Its feature set centers on creating and delivering invoices, recurring billing, online payments, estimates, proposals, retainers, expenses, billable time, client accounts, projects, reports, and mobile access. It is particularly well suited to service businesses that need to connect client work with billing and payment collection.
Pricing is structured around paid monthly plans. Lite costs USD 23 per month, Plus costs USD 43 per month, and Premium costs USD 70 per month. A Select plan is also available. FreshBooks offers a 30-day free trial and supports payments by card, bank transfer, digital wallet, and buy now, pay later. The main pricing consideration is that the entry point is higher than a free product, so the recurring cost should be weighed against the value of combining invoicing, time tracking, expense capture, client access, and reporting in one system.
FreshBooks has a broad service-business workflow rather than a narrow invoicing-only focus. Clients can view invoices, make payments, save payment details, comment on documents, and collaborate on invited projects. Integrations include Acuity, Checkeeper, FreshCurrencies, Income Importer, Mailform, SurePayroll, Employment Hero, and Zapier, while web, iOS, Android, Chrome extension, and API access support different working styles. Choose FreshBooks if client billing, project collaboration, online payments, and mobile activity are central to the business. Businesses seeking a more bookkeeping-focused product may prefer an alternative with that emphasis.
FreshBooks pros and cons
- Where it wins
- Recurring invoices, online payments, estimates, and retainers
- Time tracking, expenses, receipts, projects, and client portals
- Web, iOS, Android, Chrome extension, and API access
- Where it doesn't
- Starts at USD 23 per month with no free plan
- Less focused on bookkeeping than some alternatives
- Select pricing and included features are not detailed here
FreshBooks fact sheet, pricing and score →
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