Firefish review
A broad agency ATS that connects recruitment workflows with CRM, reporting and websites.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Firefish is a hosted recruitment CRM and applicant tracking platform for recruitment agencies. It brings candidate, contact, company and job records into one system, with support for permanent, temporary and contract workflows. Core recruitment functions include job management, search and matching, CV parsing, interview coordination, offer and placement management, compliance, reporting and recruitment websites. Agencies looking for an ATS with CRM and operational reporting will find its scope closely aligned with that need.
The feature depth is strongest across the recruitment workflow. AI-assisted CV parsing can enrich candidate profiles, while AI candidate-to-job matching supports search and placement activity. Teams can schedule interviews, track progress and collect feedback, automate recruitment tasks, manage offers and placements, and report on jobs, activity, conversions, placements and revenue. Recruitment websites can include integrated jobs pages and alerts. The platform also provides candidate, contact, company and job API access, with integrations including Outlook, Gmail, Indeed, Reed.co.uk, StepStone, Xero, Zapier and WhatsApp for Business. These capabilities make Firefish a fit for agencies that want recruitment delivery and business reporting in the same platform.
Firefish uses a contact-sales model, and agency-specific packages and modules can be shaped around users, workflows and selected capabilities. According to the published product details, website and job-board functions may depend on the modules or integrations selected, so buyers should clarify the required combination during the sales process. The available platforms are web, Chrome extension and API. Firefish should suit agencies that need broad workflow coverage, AI-assisted matching, reporting and connected recruitment tools; teams seeking only a focused applicant-tracking workspace may prefer a narrower system.
Firefish pros and cons
- Where it wins
- AI parsing, profile enrichment and candidate-to-job matching
- Covers scheduling, feedback, offers, placements and workflow automation
- Reporting spans activity, conversions, placements, revenue and jobs
- Where it doesn't
- Pricing requires a sales conversation
- Website and job-board capabilities may depend on selected modules
- Its broad scope may exceed the needs of narrow ATS buyers
Firefish fact sheet, pricing and score →
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