Findhelp review
A social-care coordination platform linking screening, referrals, records, and outcomes.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Findhelp is a cloud platform for healthcare organizations, payers, governments, community organizations, and other service networks coordinating social care. Teams can screen for social needs, generate program recommendations, connect people with community resources, and track referral outcomes. Longitudinal social-care records, benefits-enrollment workflows, analytics, and collaboration among providers, organizations, and referred individuals support ongoing case management. Community organizations can also access free case-management tools. The platform is available through web and API deployments.
Published annual plans start with Basic at $5,400, including a basic reporting suite, team collaboration options, and dedicated account support. Pro costs $24,000 annually and adds a private domain plus dedicated client and staff sites. Enterprise is $50,000 per year and adds Single Sign-On (SSO); Enterprise + is $75,000 annually with the same listed feature set. Pricing is not per user, while healthcare providers, payers, governments, United Way/211, and K-12 school districts receive custom pricing. These tiers suit organizations that need progressively more branded access and identity controls.
Findhelp fits teams that need referral collaboration across healthcare and community settings, with EHR and SMART on FHIR integrations helping connect the platform to existing systems of record. HIPAA compliance is stated, although covered entities remain responsible for compliant use and disclosures. Email and documentation support are available. Organizations wanting social-needs screening, closed-loop referrals, and longitudinal records should find a broad coordination toolkit here; groups seeking only lightweight case notes or a narrowly focused referral directory may prefer a simpler alternative. Larger buyers should assess the annual commitment and custom-pricing process before selecting a tier.
Findhelp pros and cons
- Where it wins
- Closed-loop referral tracking connects actions with outcomes
- Social-needs screening generates relevant program recommendations
- Free case-management tools support community organizations
- Where it doesn't
- Paid plans begin at $5,400 per year with annual billing
- Advanced tiers cost $24,000 to $75,000 annually
- Healthcare and payer pricing requires a custom quote
Findhelp fact sheet, pricing and score →
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