FaxOnline review
A shared, searchable fax inbox with international sending and team permissions.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FaxOnline is a browser-based service for sending and receiving faxes without a physical fax machine. It is aimed at individuals and organizations that want dedicated fax numbers, shared access, and email-linked fax workflows. Teams can use permissions and a searchable inbox with folders, tags, and fax history to organize correspondence. It supports PDF, Word, Excel, JPG, and PNG files, along with custom cover pages, delivery confirmations, and notifications. International sending is advertised to over 180 countries, making the service a fit for teams handling cross-border fax traffic from a shared inbox.
Pricing is monthly across Essentials at $9.99, Plus at $18.99, and Pro at $49.99. Each plan lists a dedicated fax number, a 7-day free trial, and additional pages at 25 cents each. Essentials is listed with 25 monthly pages, so teams with recurring or high-volume fax needs should account for overage charges when comparing tiers. The published plan highlights do not distinguish the higher tiers by feature, so buyers should compare their requirements against the vendor's current plan information before choosing. There is no free plan.
FaxOnline's clearest operational strength is combining inbox organization with multi-user access, email workflows, and delivery tracking. It also lists two-factor authentication and HIPAA and GDPR compliance, with signed Business Associate Agreements described for regulated users. The service is web-based; mobile apps are not listed, though the description says it can be accessed from desktop, tablet, and mobile devices. International fax sending is available, while international fax numbers are described as coming soon. Choose FaxOnline if your team values shared organization and international sending; consider alternatives if mobile apps or international numbers are essential.
FaxOnline pros and cons
- Where it wins
- Combines inbound and outbound faxing with email-to-fax workflows
- Organizes fax history with search, folders, and tags
- Supports sending faxes to over 180 countries
- Where it doesn't
- Essentials includes 25 pages; additional pages cost 25 cents each
- The listed platform is web-based, with no mobile apps
- International fax numbers are described as coming soon
FaxOnline fact sheet, pricing and score →
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